General Manager, Business Development

DHL Supply Chain

Malaysia

5-7 Years

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Posted 10 hours ago
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Job Description

Responsibilities

Design and Execute Growth Strategies: Develop innovative sales plans, tactical approaches, and profit targets to drive sustainable growth.
Spot Opportunities: Identify and report emerging business prospects in target markets, turning insights into actionable strategies.
Own the Numbers: Take full accountability for profit and loss performance.
Expand Market Presence: Increase market share in existing segments while unlocking new business development opportunities.
Deliver Results: Consistently achieve revenue, profitability, and sales growth targets.
Build Loyalty: Foster strong, lasting relationships with existing customers to enhance retention and satisfaction.
Customer Care: Respond promptly and effectively to inquiries and complaints, ensuring exceptional service.
Lead Strategic Engagements: Act as the primary interface for key corporate customers, driving impactful partnerships.
Strategic Advisor: Provide actionable marketing and sales insights to the leadership team for informed business reviews and evaluations.
Support Business Direction: Partner with the BD department to refine strategic directives and align initiatives with organizational goals.
Drive Growth: Champion new business opportunities and lead initiatives that accelerate revenue streams.
Market Intelligence: Conduct market profiling to uncover trends and identify untapped opportunities.
Sales Leadership: Spearhead sales campaigns that deliver measurable results.
Collaborate Across Divisions: Work closely with DHL Express and DGF to leverage cross-selling opportunities and optimize market sizing.
Hit the Targets: Consistently achieve sales and business objectives.
Optimize Costs: Analyze cost structures and implement improvement measures to enhance profitability.

Requirements

Minimum 5 years of business development experience in a similar 3PL or Contract Logistics role.
Proven track record in large-scale BD and sales within the logistics industry.
Demonstrated success in achieving BD/Sales targets in 3PL or Contract Logistics.
Strong leadership through effective communication.
Language Proficiency: Fluent in English, both written and spoken.
Industry Knowledge: Solid experience in the 3PL or Contract Logistics.
Operational Expertise: Proven ability to manage logistics operations effectively.
Business Development Acumen: Skilled in proposal design, costing, and commercial strategy.
Implementation Experience: Hands-on involvement in executing complex projects.
Tech-Savvy: Strong IT skills relevant to logistics and supply chain solutions.
Presentation Excellence: Ability to deliver compelling presentations to diverse audiences.
Leadership & People Management: Inspire and guide teams toward high performance.
Adaptability: Thrive in dynamic environments with constant changes and information gaps.
Team Spirit: Positive outlook and collaborative approach.
Customer Orientation: Understand and anticipate customer needs, delivering solutions with efficiency and care.
Business Acumen: Apply financial and commercial principles to drive profitability and performance.
Cross-Border Thinking: Maintain a global perspective, adapting strategies to cultural and market nuances.
Shaping Direction: Leverage organizational strengths and market insights to secure competitive advantage.
Constructive Challenge: Foster a culture where ideas are valued and the status quo is questioned for continuous improvement.
Building & Leading Teams: Attract, develop, and inspire talent to achieve exceptional results.
Partnership Building: Cultivate strong relationships with stakeholders, partners, and colleagues to achieve mutual goals.
Commitment to Excellence: Set high standards and persistently strive for best-in-class outcomes.