Global Technical Service Partner Coordinator (12-Month Contract)

Overview

We are looking for a detail-driven Global Technical Service Partner Coordinator to manage and standardize pricing and contract workflows for global service partners.

This role plays a critical part in ensuring accurate documentation, process compliance, and smooth coordination across multiple stakeholders including Sales Operations, Finance, Legal, and Service Operations.

You will act as a key operational integrator, supporting end-to-end workflow execution while driving consistency and governance in a global, matrixed environment.

Key Responsibilities

Pricing Workflow Coordination

• Coordinate end-to-end pricing workflows, ensuring accuracy of inputs, templates, and supporting data
• Validate key operational inputs (e.g., volumes, SLAs, cost structures, capabilities)
• Prepare and package pricing documentation for cross-functional approvals
• Track workflow status, manage version control, and escalate delays
  
  

Contract Workflow Coordination

• Ensure correct contract templates and operational details (SOPs, SLAs, requirements) are included
• Coordinate contract routing with Legal, Procurement, Finance, and Sales Ops
• Track contract lifecycle and ensure proper documentation storage and communication
  
  

Governance & Process Standardization

• Enforce compliance with global SOPs, templates, and governance frameworks
• Maintain trackers and dashboards for workflow performance (cycle time, approvals)
• Support audit readiness and compliance checks
• Identify process gaps and contribute to continuous improvement initiatives
  
  

Cross-Functional Collaboration

• Act as the key coordination point across Enablement, Operations, Finance, Legal, Quality, and GSA teams
• Ensure stakeholders receive complete and accurate documentation for efficient processing
• Support adoption of new tools, workflows, and governance models
  
  

Requirements


Required

• 3–5 years of experience in operations, coordination, vendor/partner management, or workflow governance
• Strong experience managing cross-functional processes and documentation workflows
• Excellent attention to detail and ability to interpret SOPs, SLAs, and structured processes
• Strong stakeholder management and communication skills in a global environment
• Ability to manage multiple workflows in a fast-paced, matrixed organization
  
  

Preferred

• Experience with pricing, contracts, or commercial workflows
• Exposure to service operations or partner ecosystem management
• Familiarity with tools such as Smartsheet, Confluence, SharePoint, or similar
• Experience working with global stakeholders across regions
  
  

Key Competencies

• High attention to accuracy, compliance, and governance
• Strong coordination and execution-focused mindset
• Ability to manage complexity across multiple stakeholders
• Proactive problem-solving and escalation management.
  
  

Joining us is more than saying yes to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.