Job Purpose:
This role requires for the incumbent to undertake the leadership, coordination and execution of the Group Technology Infrastructure (GTI) of MBSB Berhad (MBSB Bank & MIDF), covering the entire spectrum of the IT pillars such as Platform and Virtualization, Database and Middleware, Enterprise Support, End User Management of MBSB Berhad and its entities to enable delivery of the group's business objectives, enhances operational efficiency and ensure robust regulatory compliance.
Key Responsibilities:
1. Management of Infrastructure and Services
Responsible in planning, executing, monitoring and improving the group's technology services and operations goals as well as capability in supporting the business and all technology deliverables within the scope of GTI. The incumbent's functional role shall cover and not limited to the following aspects:
- Ensure optimum availability and uptime of all IT services and operations, by ensuring effective management of hardware, software, IT security and relevant infrastructure within the organization.
- Proactively address and resolve any issues affecting IT service delivery in accordance with prescribed service level expectations.
- Oversee the development, implementation, and maintenance of all IT infrastructure and applications to ensure optimal performance, security, scalability and reliability.
- Responsible for the overall administration of staffing affairs and adherence to company requirements.
2. Futureproofing Infrastructure of MBSB Berhad
Responsible in periodically evaluating and driving the future state of technology infrastructure to support growing business needs as well as maintaining fit for purpose efficiency by:
- Formulating, planning, executing and monitoring a forward-looking IT strategy that supports MBSB's business objectives and evolving technological trends within the GTI scope.
- Advocate and advise respective business units by assessing IT support and requirements needed in the delivery of annual business plans.
3. Governance and Assurance
Ensure that all areas of GTI adheres and complies with the relevant company policies and procedures, RMIT, and other related IT requirements by:
- Effectively conducting first and second line of defense roles and responsibilities.
- Continually reviewing the state of readiness in responding to potential cyber-attacks and eliminating or minimizing threats that affect business integrity and operations.
- Upskilling the team's proficiency and knowledge in the areas of governance and compliance.
4. General Administration
Perform overall administrative duties as and when required such as but not limited to:
- CAPEX and OPEX expenditure approval administration.
- Review and assess technology reports or approval papers meant for submission to respective Board, Board Committees and Group Management Committees.
- Responsible in strictly complying with contract renewals and avoiding contract lapses or expiry.
- Ensure periodic check point meetings are conducted by respective subsidiaries to ensure group oversight over pertinent Group Technology matters.
- Ensure timely annual budget submissions.
- Other general administrative duties specific for Group Technology Division.
Requirements:
- Preferably a Bachelors or Master's degree in Computer Engineering, Computer Science, Information Technology,
- Project Management Professional (PMP) certification is an advantage or any IT related or Engineering certification.
- Minimum of 15 years in the capacity of technology infrastructure and operations with exposure to solid project management experience.
- Competent in producing management or senior management reports and coordinatemonthly progress meetings independently.
- Competent in analysing data and identify areas of concern that needs to be addressed.
- Meticulous in driving adherence to policies and procedures to ensure full compliance.
- Proven stakeholder management skills with internal and external parties.
- Proficient in using all Microsoft suite applications.
- Proficient in performing problem solving where required.
