Head of People, Malaysia

A powerful combination

It's never been a more exciting time to join our organisation. Tricor and Vistra have now merged to form one organisation, which means we're now a powerhouse of over 9000 colleagues in 50+ jurisdictions across the globe. We're seizing the opportunity to create a purpose-led organisation that will unlock significant value for our business, our clients, and our people.

We have an exciting opportunity for you to join our team as a Head of People, Malaysia. Reporting to the Senior Vice President, Regional People Lead, this full-time and permanent position is based in our Kuala Lumpur office.

About the Role

The Head of People – Malaysia is a strategic and hands-on HR leader responsible for driving the people agenda across Malaysia operations. The role partners closely with business leaders to build a high-performing, engaged, and future-ready workforce while ensuring strong operational excellence, compliance, and employee experience.

This role will lead the full spectrum of People & Culture initiatives including business partnering, talent management, organizational development, employee relations, performance management, learning & development, compensation & benefits, culture, and change management.

The successful candidate will act as a trusted advisor to leaders, enabling business growth through strong people strategies and leadership capability.

Key Responsibilities:

Strategic HR Partnership

• Serve as a strategic advisor to the country leadership team on organizational effectiveness, workforce planning, talent, and culture.
• Translate business priorities into actionable people's strategies and initiatives.
• Drive organizational transformation, change management, and workforce readiness initiatives.
• Partner with regional and global stakeholders to align country people's priorities with broader organizational goals.

Talent & Leadership Development

• Build strong leadership capability and support development of future-ready talent pipelines.
• Partner with managers to identify and develop high-potential employees through targeted development interventions.
• Drive succession planning discussions and talent reviews for critical roles.
• Support internal mobility and career development initiatives across the organization.

Employee Experience & Culture

• Foster an inclusive, collaborative, and high-performance culture aligned with organizational values.
• Lead employee engagement initiatives and action planning based on feedback and survey outcomes.
• Champion diversity, equity, inclusion, wellbeing, and belonging initiatives.
• Strengthen employer branding and employee value proposition within Malaysia.

Performance & Rewards

• Drive effective performance management practices including goal setting, feedback culture, and performance reviews.
• Partner with leaders on performance improvement, coaching, and capability development.
• Support annual compensation review, salary benchmarking, and reward processes in partnership with regional teams.
• Ensure fair and consistent application of people's policies and practices.

HR Operations & Compliance

• Ensure compliance with Malaysia employment laws and statutory requirements.
• Oversee HR policies, procedures, and governance to ensure operational excellence and risk mitigation.
• Manage employee relations matters including investigations, disciplinary actions, and conflict resolution.
• Partner with payroll and operations teams to ensure accurate and timely HR administration.

Change Management & Organizational Effectiveness

• Lead organizational design and restructuring initiatives where required.
• Support leaders in navigating change and improving team effectiveness.
• Use workforce data and insights to support decision-making and improve organizational performance.

Team Leadership

• Lead, coach, and develop the Malaysia People team.
• Promote collaboration across regional People teams and shared services.
• Build strong HR capability and continuous improvement mindset within the function.

Qualifications & Experience

• Bachelor's degree in Human Resources, Business Administration, Psychology, or related discipline.
• Minimum 12–15 years of progressive HR experience, including leadership roles.
• Strong experience in HR business partnering within multinational and/or matrix organizations.
• Deep understanding of Malaysia employment legislation and HR best practices.
• Proven experience in organizational development and talent / change management.
• Strong stakeholder management and influencing skills across all organizational levels.
• Ability to balance strategic thinking with operational execution.
• Experience supporting fast-paced, evolving environments is highly preferred.

Key Competencies

• Strategic Thinking
• Business Acumen
• Leadership & Coaching
• Stakeholder Management
• Organizational Development
• Change Management
• Employee Relations
• Communication & Influencing Skills
• Data-Driven Decision Making
• Collaboration & Cultural Agility

Success Measures

• Strong employee engagement and retention outcomes
• Leadership capability development and talent pipeline strength
• Effective execution of people strategies aligned to business priorities
• Compliance and operational excellence across HR processes
• Positive organizational culture and employee experience
• Trusted partnership with country and regional leadership teams

Company Benefits:

At our Vistra Malaysia office, we believe in putting our employees well-being first! We offer great exposure while ensuring employees are well compensated! Additionally, we provide comprehensive medical insurance, dental and optical coverage and competitive annual leave entitlement and sick leave to support your well-being and time to recharge or explore your passions out of work. As advocates of continuous learning and professional development, we provide an internal mentorship program and reimburse professional membership fees for certifications whichever relevant to your job nature ensuring you stay ahead in your field.