Insurance Specialist, Operations

Job Responsibilities:

• Support distribution of insurance products by working closely with insurance partners and stakeholders across different functions in the organization.
• Use data analytics to support operational processes and identify operational issues/pain points.
• Business process improvement/optimization to increase efficiency and achieve cost savings.
• Work with payment, finance and FP&A teams to support the end-to-end financial operations of our insurance business.
• Work with Customer Experience Team on new insurance product training, issues resolutions and facilitation of claims.
• Run claims management - Perform claims processing and work with cross function teams to enhance user experience
• Business process improvement/optimization to increase efficiency and achieve cost savings.

Job Requirements:

• Bachelor's Degree or higher in any field (preferably in business or IT)
• Strong communication and analytical skills
• Proficiency in Microsoft Excel and SQL
• Proficiency in English, and preferably, in 1 other Asian language
• Malaysian citizenship or the right to work in Malaysia
• Knowledge of Insurance products
• Internship experience in Insurance or Fintech industry
• 1 to 2 years of work experiences in Financial Services of Fintech industry