L2/L3 Application Support Engineer - Implementation & BAU
Laurelsoft (M) Sdn Bhd- Posted 4 days ago
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Job Description
Provide L2 production support, ensure SLA uptime, capacity planning, DR drills, patching & housekeeping
Manage version control, CI/CD, and deployment across SIT / UAT / PROD / DR
Review vendor technical docs, solution architecture, app design & archival strategy
Create & execute SIT, support UAT, troubleshooting, Performance / Pen-Test / DR Tests
Prepare rollout packages (RCOM) & execute implementation with IT & Security teams
Manage CRs & changes per SDLC, impact analysis, tech spec updates
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About Company
Laurelsoft is a leading IT consulting Malaysian company focused on providing business relevant solutions to its customers. We offer the entire range of enterprise IT services – package implementation, web ennoblement, application integration and application management to customers in the BFSI, Manufacturing and Retail verticals.We Offer - Software Development, IT Staffing - Providing IT Talent, Corporate Trainings, Outsourced Testing Services.
http://www.laurelsoft.com.my/