Learning & Development Assistant Manager, Group

This position is a critical team member of the L&D community located in Malaysia and is responsible for designing, developing, and delivering high-quality learning solutions to support capability building across DFI. The role focuses on translating defined learning requirements into engaging, scalable, and effective learning experiences, leveraging blended learning approaches and digital tools.

Is this your next challenge in learning & development

The challenge is to:

• Design structured learning solutions and journeys using instructional design and adult learning principles.
• Develop and maintain learning curriculum aligned to capability frameworks.
• Design and develop engaging learning content including eLearning, visuals, job aids, and videos.
• Collaborate with stakeholders, SMEs, and external vendors to deliver learning solutions.
• Create these materials by using technology, including computer software programs, e.g. Canva, PowerPoint, Adobe's Creative Suite etc. and AI tools.
• Produce eLearning or other digital learning by using eLearning authoring tools.
• Produce drafts and different design options for review and make revisions based on the feedback received.
• Review final productions for errors and ensure that final output reflect stakeholders expectations.
• Track and evaluate learning effectiveness and continuously improve solutions.
• Contributing to team efforts by accomplishing tasks as needed.
• Coordinating with outside agencies, art services, web designer, marketing, printers, and team members as necessary.

Do you have experience in learning & development with AI-enabled tools and technologies

• Minimum 5 years of experience in learning & development/talent management with successful experience facilitating learning & development solutions through instructional design concepts, adult learning concepts, and technology.
• Experience in designing and implementing functional capability building projects.
• Demonstrated successful experience leveraging technology to deliver training in new ways.
• Hands-on experience using AI tools to design learning solution, and and in learning experience design or visual design will be an advantage.
• Good command of written and spoken English and preferably Chinese.
• Desire to learn, always putting the customer first, adaptability to change, and a fast-paced environment.
• High-quality, engaging learning solutions delivered on time.
• Strong learner engagement and completion rates.
• Improvement in learning effectiveness metrics.
• Receive positive feedback content relevance, services, design works, and training delivered.
• Achieve the effectiveness of metrics/measures of all learning & development solutions.