Logistics Coordinator, Import, Export & Freight Operations

Job Description

The Logistics Coordinator is responsible for managing end-to-end import and export logistics activities, ensuring efficient shipment execution, accurate freight cost verification, and compliance with customs and trade regulations. The role acts as the primary liaison between internal stakeholders, logistics service providers (LSPs), customs brokers, and business partners to ensure seamless logistics operations and service excellence.

Key Responsibilities

• Manage end-to-end import and export operations, including shipment coordination, documentation, customs clearance, and delivery execution.
• Verify freight invoices, monitor logistics costs, and ensure compliance with agreed tariffs and contracts.
• Coordinate warehouse inbound activities, resolve shipment discrepancies, and maintain accurate inventory and inbound records.
• Monitor and evaluate forwarder and customs broker performance against established KPIs and service standards.
• Manage logistics-related insurance claims, including documentation, investigation, and follow-up until closure.
• Collaborate with internal and external stakeholders to resolve operational issues and support continuous improvement initiatives.
• Support logistics reporting, cost monitoring, and budget tracking activities.

Qualifications

• Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, or a related field
• Minimum 2-3 years of experience in freight forwarding, import/export operations, logistics coordination, or supply chain management.
• Understanding of import and export processes, freight management, and customs clearance requirements.
• Familiarity with ASEAN trade regulations, Incoterms, and Malaysian customs requirements is preferred.
• Knowledge of freight documentation, including Bill of Lading (BL), Air Waybill (AWB), Commercial Invoice (CI), Packing List (PL), and Certificate of Origin (COO)
• Experience with Warehouse Management Systems (WMS), Transportation Management Systems (TMS), or logistics ERP platforms is an advantage.
• Strong analytical and problem-solving skills with the ability to interpret logistics costs, KPIs, and operational data.
• Excellent coordination, stakeholder management, and communication skills.
• Strong organizational skills with the ability to manage multiple priorities and deadlines

Additional Information

Your future job location offers you:

• Flexible working environment
• Flexible benefits allowances
• Employee discounts on Bosch products
• Associate Development programs @ BOSCH
• A working environment that promotes diversity and inclusivity

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