Job Summary
The Magic Care Administrator will be based at the respective branch office and is responsible for overseeing inventory management, order coordination, and daily administrative processes to ensure efficient operations. This role ensures system accuracy, smooth order processing, and effective coordination of inventory audits, internal audits, logistics, warehouse activities, and administrative support.
Key Responsibilities
- Inventory Management & Stock Control
- Manage daily inbound and outbound stock movements accurately
- Conduct regular stock counts and reconcile discrepancies
- Ensure proper stock placement and compliance with warehouse organization standards
- Maintain and update inventory records in the warehouse management system
- Order Processing & Logistics
- Manage stock requests, returns, and used parts
- Track orders and ensure timely fulfillment
- Resolve order discrepancies promptly to minimize operational delays
- Administrative & Compliance Tasks
- Prepare and submit monthly Magic Care (MC) claims, including tools, mileage, tolls, subsidies, and operational receipts
- Verify MC SFA submissions, including but not limited to claims, RS entries, and manual key‑ins
- Manage mileage planning and adjustments
- Maintain accurate logistics and service operation records
- Ensure compliance with internal policies and external audit requirements
- Forecasting & Reporting
- Perform inventory forecasting to support operational requirements
- Prepare weekly and monthly inventory performance reports
- Conduct monthly stock audits to ensure system accuracy
- Cross‑Team Coordination
- Act as a liaison between warehouse, branch operations, and internal stakeholders
- Provide administrative support to the Magic Care Manager (MCM)
- Assist in resolving operational issues in an efficient and proactive manner
Job Requirements
- Diploma in Logistics, Supply Chain Management, or a related field
- Minimum 1–3 years of experience in warehouse operations or inventory management Skills & Knowledge:
- Familiarity with inventory management systems
- Proficient in Microsoft Excel
- Strong coordination, organizational, and documentation skills
Location (Branch-Based):
- Puncak Alam
- Klang
- Balakong
- Kedah & Penang
- Perak
- Johor
- Terengganu
