Manager, Business Management and Transformation Office (Group Consumer Banking)

Job Purpose

Support and oversee strategic transformation programmes, including creation, execution and implementation of strategic plans with clear material benefits and values aligned with CIMB Group Consumer Banking's headline strategy.

Key Responsibilities

1. Support the development of macro strategies and roadmap for Group Consumer Banking, including oversight of a portfolio of strategic programmes and playing an influential role over project outcomes, working closely with key project stakeholders including project directors and managers.

2. Support initialisation and mobilisation of key strategic projects, including development of proper project objectives, timelines, costs and resources

3. Engaging regional and country heads to support the development and growth of their respective departments strategic intent and goals with timely and effective implementation of selected strategic projects for the various department within CIMB Group Consumer Banking

4. Support in defining and management of strategic programmes across the Consumer Banking (e.g. market entry, strategic business partnerships and collaborations), in managing interdependencies and risks, in particular for multi-functional and multi-geographic initiatives, and driving resolution of key project issues, escalating these risks and issues for guidance and decision where necessary.

5. Support transformation initiatives across Group Consumer Banking, including monitoring and tracking project completion and benefits realisation for strategic projects.

6. Conduct data gathering and research to support key strategic project plans and implementation.

7. Supporting the Group Consumer Banking CEO on high priority strategic initiatives. Assist to institutionalise rigour and discipline for project implementation across CIMB Group Consumer Banking, focusing on key strategic projects.

8. Ensure compliance with regulatory requirements

9. Support change management functions including the the design, production and dissemination of content and activations through the relevant channels, in line with project requirements.

Technical/Functional skills

• Excellent analytical and problem solving skills.
• Understand the Group's business model and strategic objectives
• Proven managerial leadership and business acumen with outstanding reputation and business network.
• Good understanding of the financial services industry
• Good set of strategic and operations problem solving skill
• Solid base of financial analysis capability

Personal skills

• Ability to manage relationships across different entities and regions (e.g. divisions, departments, etc.)
• Build strong culture of service excellence and growth opportunities for the organisational unit to attract and retain top talents
• Ability to influence and motivate others
• Good interpersonal skills especially in managing differing viewpoints and objectives of internal stakeholders
• Good presentation and influencing skills, required in guiding and assisting teams in putting forward proposals/recommendations