Manager, Business Unit Compliance Representative (Regional Wealth Management)

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Functional

• Support the effective embedding and operation of the bank's Compliance framework and control policies within the Division, per Malaysia regulation guidelines.

• Act as the primary liaison between the Business and Group Compliance, supporting the business with day-to-day compliance queries and devise appropriate, responsive compliance and audit solutions.

• Review new/revised regulatory guidelines, Board Policies, Procedures and product launch documents to ensure alignment with compliance standards.

• Design and deliver engaging compliance training programs for employees to promote a proactive risk-aware culture.

• Serve as a primary point of contact during internal and external audits, coordinating the gathering of documentation and ensure timely remediation of any audit findings.

• Coordinate regulatory information requests during discussions, meetings, and internal/external audits.

• Ensure immediate reporting and escalation of non-compliance incidences, complaints, or misconduct to Group Risk and Group Compliance.

• Build a close working relationship with key stakeholders (Group Compliance, Group Risk, Group Compliance, Group Operations & Technology (including Legal), Group Internal Audit, and other business and functional units) to help implement and enforce policies and procedures

• Establish and share best practices referencing competitor benchmarks. Customize and deliver effective training on risk management, control procedures, and compliance for the department.

• Partner with process owners to design, implement, and validate the effectiveness of controls.

• Identify root causes of control failures and take appropriate measures to rectify weaknesses immediately.

• Support in any other tasks related to RWM Business Compliance as and when required by the Management.

Managerial (team/group responsibilities)

• Guide, mentor and coach all staff within the Division on activities/initiatives to build their knowledge and experience in relation to applicable laws, rules, regulations and guidelines.

Organizational

• Assist in demonstrating to the Management that the department's compliance is adequately managed through a robust First Line of Defence.

• Consolidate issues, and prepare reports and slides for the Management, as and when required.

Education/ Qualification

• Bachelor's degree in business, banking, finance, law, or a related discipline.

• Excellent command of spoken and written English.

Experience

• 10 years of experience in financial services, with a strong focus on risk management, internal controls, or compliance within a First Line of Defence capacity, preferably in Wealth Management or Private Banking.

• Strong understanding of wealth management products, services, and associated operational and regulatory risks & controls e.g., AML/CFT, investment suitability, data privacy, market conduct, sales conduct

• Familiar with BNM regulatory requirements and guidance (e.g., Technology Risk Management Guidelines, Business Continuity Management Guidelines).

• Hands-on experience with Risk and Control Self-Assessment (RCSA) and audit management.

• Ability to multi-task, manage a high number of priorities in a fast-paced environment and deliver solutions in an effective and timely manner.