Manager, Personal Financial Services ( Developer Management Unit )

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Overview

The Manager, Developer Management Unit, plays a pivotal role in driving the bank's mortgage business by strategically engaging with property developers. This position is responsible for identifying and securing new business opportunities through the empanelment of under-construction projects, maintaining high-value developer relationships, and ensuring the seamless execution of end-financing processes. This Manager acts as the bank's key representative in the primary property market.

Key Responsibilities and Accountabilities

1. Business Development and Partnership Management (Functional)

• Identify and secure new business opportunities by successfully empaneling under-construction projects with the bank.

• Cultivate and maintain strong business relationships with panel developers, ensuring their needs and requests are addressed promptly and professionally.

• Initiate and conduct business reviews with developers for strategic account planning and collaborative campaign development.

• Perform annual reviews of developers and their respective projects to ensure continued viability and adherence to standards.

• Represent Hong Leong Bank effectively in the primary property market.

2. Process Coordination and Compliance (Functional & Managerial)

• Collaborate closely with the Credit Evaluation Department, Mortgage Credit Administration Department, Sales Channels, and other relevant stakeholders to ensure seamless end-financing processes.

• Resolve issues related to End Financing (EF) limits, Letters of Undertakings, drawdowns, and other critical process bottlenecks.

• Ensure all end financing processes and activities adhere to all regulatory policies and guidelines.

Experience/Requirements

• Experience:

  • Minimum three (3) years of working experience in the related field.

  • Preferably a candidate with prior experience as an Assistant Manager or Manager specializing in Banking, Financial Services, or equivalent roles.

• Special Skills:

  • Demonstrated expertise in Mortgage products and processes.

  • Proven track record in Relationship Management and Account Management.

  • Strong capabilities in Business Development and securing Strategic Partnerships or Alliances.