Manager, Project Management & Business Analysis

What We Are Looking For:

• We are seeking a structured, resourceful, and business-oriented professional who can operate comfortably across both project management and business analysis responsibilities. The ideal candidate is detail-oriented, confident in engaging stakeholders, not afraid to speak up when issues or risks need to be addressed, and able to simplify complex matters into clear actions and decisions.

Key Responsibilities:

• Lead end-to-end project delivery, from business case through closure, to agreed scope, timeline, budget, and quality.
• Maintain project governance: status reporting, risk and issue management, escalation, and facilitation of project, vendor, and cross-functional sessions.
• Prepare and deliver presentations and decision papers covering project status, requirements, solution options, and recommendations for stakeholders and management.
• Gather, analyse, and document business requirements through stakeholder interviews, workshops, and process reviews.
• Map current- and future-state processes, identify gaps, and recommend practical improvements.
• Translate business needs into functional specifications and acceptance criteria, and facilitate solutioning workshops with business users, IT teams, vendors, and partners to shape and validate solution design.
• Coordinate user acceptance testing, change requests, implementation readiness, and post-implementation review.

Requirements:

• Excellent communication, facilitation, and presentation skills, with the confidence to speak up, ask the right questions, and clarify issues constructively with stakeholders.
• Strong stakeholder management skills, with the ability to build trust, manage expectations, influence without authority, and work effectively across business, IT, vendor, and management teams.
• Bachelor's Degree.
• Experience in project management, business analysis, digital transformation, systems implementation, process improvement, or related roles.
• Ability to manage multiple workstreams, competing priorities, and cross-functional stakeholders in a structured and proactive manner.
• Comfortable working with business users, technical teams, vendors, and management stakeholders.
• Proficient in Microsoft Office tools such as Word, Excel, PowerPoint, and Project; familiarity with collaboration or project tracking tools is an advantage.

Preferred Qualifications:

• Knowledge of Waterfall, hybrid project delivery, SDLC, change management, or process improvement methodologies.
• Professional certification such as PMP, PRINCE2, Agile/Scrum, CBAP, PMI-PBA, or equivalent would be an added advantage.
• Experience preparing business cases, project charters, requirements documents, RACI matrices, test plans, and implementation plans.
• Ability to challenge assumptions constructively and translate business problems into practical, value-driven solutions.