Manager - Sales Operations

Overview

• To develop and establish overall office administrative system for Sales Department.
• To form, lead and manage a team of Sales Operations.
• To establish and constantly review business process – Standard Operating Procedure (SOP).
• To establish a systematic and organized reporting system.
• To ensure the Department is in full compliance with company's quality certifications.
• To drive and cultivate Sort, Set in Order, Shine, Standardize, Sustain (5S) culture.
• Responsible for Customer Setup, Order to Cash and Demand Planning:
• Responsible to set up and manage an organized office administration system.
• Responsible for the development, implementation and analyse SOP/WI/SOJT for sales processes.
• Maintain accurate customer's pricing.
• Establishing and managing an efficient and detailed reporting system:
• Tracking departmental Key Performance Indicator (KPI) in a monthly basis.
• Provide monthly sales forecast to the relevant departments.
• Handling internal and external audit - to ensure business operation and processes are in compliance with ISO certifications.

REQUIREMENTS

• Bachelor Degree in Business Administration or any equivalent work experience.
• Minimum 8 years working experience in sales operations management including demonstrated success, improving sales, operations processes.