Manager, Sales & Planning

Company Description Mynews Malaysia is a leading homegrown convenience retail chain, established in 1996 and grown from a single small newsstand into one of Malaysia's largest convenience store brands. The group, under MYNEWS HOLDINGS BERHAD, operates its proprietary myNEWS stores as well as WHSmith outlets and CU convenience stores across the country. Mynews partners with Japanese food producers such as Gourmet Kineya and Ryoyupan Baking Co. to offer ready-to-eat meals and bakery products tailored to local customer needs. The company focuses on providing accessible, quality convenience retail experiences and continues to expand its footprint and product range in Malaysia.
Role Description The Manager, Sales & Planning is a full-time, on-site role based in Kota Damansara. This role oversees sales performance across assigned outlets, plans and implements sales strategies, and works closely with operations and merchandising teams to optimize product mix, promotions, and pricing. The manager analyzes sales data, forecasts demand, and prepares regular performance reports and action plans. Daily responsibilities include monitoring store KPIs, guiding store teams on sales initiatives, coordinating with marketing on campaigns, and ensuring excellent customer service standards. The role also involves identifying growth opportunities, managing budgets related to sales activities, and supporting continuous improvement in retail processes.
Qualifications

• Candidates should possess strong Analytical Skills for sales data review, forecasting, and performance reporting.
• Candidates should possess Business Planning skills to develop sales strategies, budgets, and growth plans.
• Candidates should possess Communication skills to collaborate with cross-functional teams and present findings clearly.
• Candidates should possess Customer Service skills to uphold service standards and enhance the in-store customer experience.
• Candidates should possess Sales Operations skills to manage day-to-day sales activities, KPIs, and process improvements.
• Experience in retail, FMCG, or convenience store environments is beneficial.
• Bachelor's degree in Business, Marketing, Retail Management, or a related field is preferred.
• Proficiency in Excel and other reporting tools, with the ability to interpret and act on data insights.
• Strong organizational skills, attention to detail, and the ability to manage multiple outlets or projects simultaneously.
• Demonstrated leadership capability and the ability to guide and influence store teams toward sales targets.