Manager, Settlement Operation | TNG Digital

We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion LEAP!

We are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch n Go will always be here to inspire our talents to grow as leaders and innovators giving you the power to make a difference.

What would you do

• Ensure all settlement transaction are capture & recorded in ERP system accordingly & reconciled on daily basis.
• Ensure settlement files are validated & reconcile prior to settlement send for approval.
• Proactively check and investigate exceptional transaction from the settlement reconciliation.
• Follow up on payment, invoice & supporting document from Finance/ Customer (if require).
• Ensure settlement are process accurately and timely as per agreement with merchant SLA.
• Ensure all trackers & reports related to settlement are updated daily basis.
• Perform and update any relevant reports to Senior Manager and/or to other Business Unit function and perform analysis (when & if required).
• Follow up issue (if any) accordingly.
• Provide support to other Business Unit.
• Proactively escalate issue to Senior Manager.
• Continuously looking for process improvement and opportunities to improve business.
• Support & guide team member.

Who should join us

• Possess tertiary or professional qualification from recognized institution specializing in Business Administration, Finance/Account or related Professional Certification.
• 6 years working experience in Finance operation management, preferably in the retail services or banking industry.
• Demonstrable ability to handle assignment.
• Proficient in standard Microsoft Office software.
• Strong planning, analytical, interpersonal, leadership and communication skills.
• Willing to work irregular hours when necessary and open to learning and facing new challenges.
• Strong command of written and oral English.
• Able to work independently or as part of a team and handle multiple projects.
• Possess good communication styles and able to leverage on team's abilities.
• Meticulous and have a keen eye for details to ensure high-quality work output.
• Proficient in MS PowerPoint, Project & Excel.
• Motivation to continuously improve one's self.

Our Perks & Benefits:

eWallet meal allowance.

Unlimited office pantry fruits, snacks and drinks.

Mobile and broadband subscription reimbursement.

Flexibility to opt dependants coverage (spouse, child, parents or parents-in-law) for outpatient medical benefits.

Additional leave including family leave and paid care leave to care for family members.

Medical coverage including dental, optometrist, mental care, maternity, registered Traditional Chinese Medicine (TCM) and Chiropractic.

Corporate membership discount and many more to explore.

We believe that you have what it takes to fit into the Touch n Go family and help revolutionize the Fintech industry by paving the way to a cashless society. If you're ready to take the next step, apply now!

Touch n Go is an organization that strives to provide Equal Opportunity Employment, based on merit, qualifications, capabilities, and calibre. It is Touch n Go's policy to not discriminate based on age, race, religion, colour or other personal status, identity or characteristics. Fair Opportunity is Our Value and Practice. Please advise us of any accommodations you may need by e-mailing: [Confidential Information]

Note: Only shortlisted candidates will be contacted.

Let's keep LEAP-ing forward together!