Company Description
TGGD Medical Centre (Ambulatory Care) is a purpose-designed outpatient healthcare facility committed to providing high-quality, patient-centred clinical services in a streamlined, accessible setting. The centre focuses on delivering a broad spectrum of ambulatory care services that prioritise preventive health, early diagnosis, management of acute and chronic conditions, and continuity of care without the need for hospital admission.
Strategically developed to meet the evolving needs of the community, the centre integrates multidisciplinary medical expertise with efficient care pathways to ensure prompt and effective treatment. Its service offerings typically include general medical consultations, specialist referrals, diagnostic investigations (such as laboratory tests and imaging), chronic disease management programs, minor procedures, and health promotion initiatives.
Role Description
This full-time Manager position is an on-site role based in Setia Alam, Selangor. The Manager will oversee hospital operations to ensure seamless delivery of high-quality services, maintain compliance with international healthcare standards, and ensure patient satisfaction. Responsibilities include managing cross-functional teams, developing and implementing operational strategies, analyzing performance metrics, managing resources, and fostering a collaborative work environment. This role also involves working closely with hospital stakeholders to optimize workflows and implementing initiatives to enhance patient care and operational efficiency.
Qualifications
- Strong organizational, planning, and leadership skills to manage teams and operational workflows
- Proficiency in healthcare management, project management, and resource allocation
- Excellent communication and interpersonal skills with a focus on patient-centered service
- Ability to analyze performance metrics, develop strategies, and implement process improvements
- Experience in compliance with international healthcare quality and safety standards
- Relevant experience in healthcare or hospital administration is required
- Bachelor's degree in Management, Business Administration, or a related field
- Familiarity with medical technologies and hospital operational software is a plus
- Proven ability to adapt and thrive in a fast-paced and culturally diverse work environment
- Mandarin speaking will be an added advantage
