Manager, Workforce Planning (People Analytics)

Job Purpose

The role supports Workforce Planning and People Analytics across the Group, with a primary focus on workforce forecasting, personnel cost management, workforce analytics, and data-driven decision making. The incumbent will leverage analytics, data modelling, and visualization tools to generate actionable insights that support workforce planning, budget management, organizational transformation, and business performance optimization.

Key Responsibilities

Workforce Tracking, Reporting & Analytics

• Develop workforce forecasting models to project headcount, personnel costs, workforce supply-demand gaps, and productivity outcomes.
• Perform workforce analytics and scenario modelling to identify trends, risks, opportunities, and business impacts under different workforce assumptions.
• Analyse large and complex workforce datasets to generate actionable insights and recommendations.
• Develop and maintain dashboards, reports, and automated analytical solutions to support workforce planning, budgeting, and management decision-making.
• Monitor workforce plan adherence, headcount movements, and personnel cost performance against approved budgets and targets.
• Collaborate with HR, Finance, Technology, and business stakeholders to improve data quality, governance, and workforce analytics capabilities.

Workforce Strategy & Transformation:

• Conduct workforce demand and supply analysis to support strategic workforce planning, capacity management, and workforce optimization.
• Support the development of workforce strategies through the analysis of business requirements, labour market trends, workforce demographics, and productivity indicators.
• Apply analytical techniques to evaluate workforce productivity, organizational effectiveness, and cost efficiency.
• Support workforce transformation initiatives through workforce segmentation, skills analysis, future workforce forecasting, and workforce transition planning.

Project and Tool Implementation:

• Support the implementation of workforce planning, analytics to improve forecasting accuracy and decision-making.
• Develop automated reporting and analytical solutions using business intelligence and visualization tools.
• Support change management and stakeholder engagement activities to facilitate the successful adoption of new processes, tools, and workforce planning methodologies.
• Contribute to the continuous improvement of workforce planning processes, standards, and analytical capabilities.

Qualifications

• Bachelor's Degree or Professional Qualification in any discipline

Relevant Work Experience

• Minimum 7 years of relevant experience in established companies

Key Competencies

Technical/Functional skills

• Advanced Microsoft Excel proficiency is mandatory, including experience in handling large datasets, data modelling, pivot tables, complex formulas, Power Query, dashboards, trend analysis, and workforce forecasting. Ability to translate data into actionable workforce insights is essential.
• Proficiency in Microsoft PowerPoint for executive-level presentations and storytelling with data.
• Experience with database management, HR systems, Power BI, or other analytics and reporting tools is an added advantage.
• Strong knowledge in workforce trends locally and understanding of workforce regionally
• Strong knowledge of relevant HR practices, including the rules and regulations in the domestic and regional landscapes.
• Knowledge of using analytics and forecasts and translating them into insights
• Strong budgeting and project planning skills

Personal skills (Soft Competencies [Core/Leadership])

• Strong presentation and influencing skills
• Strong analytical and problem-solving skills, with attention to detail
• Good project management skills
• Builds strong culture of excellent service and growth opportunities for CIMB Group to attract and retain top talents
• Good interpersonal skills, good industry knowledge and strong understanding of the jobs/requirements of the various positions in the Bank. Strong grasp of market practices and salary benchmarks in the industry.

Due to the high volume of applications, only shortlisted candidates will be notified.