Marketing Manager

Role Overview

OCS is an international leader in facilities services. Globally we employ over 130,000 colleagues and serve more than 8,000 customers, from hospitals and universities to manufacturing plants and airports. Every day, our teams deliver essential services that keep businesses running and communities safe.

This role is about being present, curious, and commercially aware. You will be embedded in the Malaysian market, close to our people, our customers, and our commercial priorities. Your job is to turn what you see and hear into content that builds our brand, supports our pipeline, and makes OCS visible in the right places.

You will work with a regional marketing team that sets strategy and brand direction, and a local Commercial Director who defines in-country priorities. Your job is to plan and execute brilliantly against both, ensuring every activation serves a clear commercial purpose.

Job Responsibilities

Content & Story Development

The core of the role. You identify the stories worth telling, get the access needed to tell them, and ensure the output is on-brand, commercially relevant, and consistently high quality.

•Spot and develop stories from across the business: frontline colleagues, customer wins, sector insights, and moments that show what OCS does and why it matters

•Build enough trust and rapport that subject matter experts and customers who would never normally go on camera actually do

•Capture day-to-day content yourself using your phone for authentic, lo-fi social formats

•Write social media posts, articles, and case studies in line with OCS tone of voice, in both English and Bahasa Malaysia

•Upload and manage content in our CMS, keeping our local presence current and on-brand

•Brief and manage external suppliers such as videographers or photographers when the work calls for it

Commercial Alignment

You are the person who makes commercial priorities visible, credible, and compelling in market.

•Work with the Commercial Director to understand pipeline priorities and translate them into content and activation plans

•Support bids and customer pursuits with tailored materials, case studies, and presentations

•Work with sales and operations to support new customer acquisition and cross-sell through account-based marketing campaigns

•Plan and execute CRM and email marketing campaigns that support the customer journey, from prospect engagement to retention

•Stay across what is happening in your key sectors, particularly data centres and manufacturing, so your content stays relevant and credible

•Gather and share competitor and market intelligence with both the regional marketing team and the local commercial and operations team, helping sharpen how OCS positions itself in Malaysia

Internal Mobilisation, Brand & Communications

Getting good content means getting people to participate. A significant part of this role is building the internal relationships and structures that make that possible.

•Lead the OCS Malaysia Content Committee, a regular forum that brings leaders across the organisation together to surface stories, share updates, and align on marketing priorities

•Motivate colleagues across the business to participate in content, share stories, and engage with OCS marketing activity

•Produce internal communications on key business initiatives, milestones, and wins, keeping Malaysian colleagues informed and connected to the broader OCS story

•Own the local LinkedIn presence: consistent posting, on-brand, editorially sharp

•Ensure all external-facing content meets brand guidelines and tone of voice in both languages

•Represent OCS at local industry events, forums, and chambers of commerce

•Support employer brand activity, helping position OCS as a place people want to work

Planning & Reporting

•Build and manage a quarterly content and activation calendar aligned to commercial priorities

•Manage the local marketing budget across events and activations, tracking spend and reporting on return

•Track content performance and share regular updates with the regional team

•Collaborate with regional digital and content teams to ensure local activity connects to the wider plan

Qualifications

•Minimum bachelor's degree in marketing, Mass Communications, Business Administration, or a related field.

•4 to 6 years of experience in marketing, content, or communications, preferably in a B2B environment

•Strong writing skills in English and Bahasa Malaysia, with examples of content produced for professional audiences

•Experience identifying, developing, and managing video or multimedia content, including briefing and managing production partners

•Comfortable capturing basic content on mobile for day-to-day social formats

•Experience managing a marketing budget, including supplier selection, briefing, and spend accountability

•Familiarity with LinkedIn content creation, CMS platforms, and basic analytics

•Experience working alongside commercial or sales teams and understanding how marketing supports the pipeline

•Experience with CRM platforms, email marketing tools, and customer journey thinking

•Basic experience with digital advertising, including paid social or search, is an advantage

About The Company:

OCS Malaysia is a leading facilities management company with over 1,900 colleagues across our business. We deliver innovative, award-winning services within facilities management including technical and hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS Malaysia

Award-Winning Employer: We were the 2025 British Malaysia Chamber of Commerce (BMCC) Business of The Year Award Winner among others notable accolades.

Continuous Learning: We offer the opportunity to continuous learning through accredited courses that help you build skills and grow your career.

Professional Growth: We create pathways for career growth and advancement based on merit and performance enabling colleagues to gain new qualifications and develop further.

Apply Now:

Please send your resume to

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