Operation Executive

Company Description Edu Action Sdn Bhd is an education and corporate training provider that focuses on turning learning into meaningful action. The organization designs game-based programs with diverse themes such as pirates, science labs, and the Amazon jungle to create immersive, engaging, and fun learning experiences. These games challenge participants to think differently, collaborate effectively, and achieve results beyond their expectations. Edu Action emphasizes the power of teamwork, encouraging participants to align strengths, overcome differences, and work toward shared objectives. The company is committed to delivering memorable team-building and corporate training programs that are tailored to client needs and aligned with organizational values.

Role Description The Operation Executive is a full-time, on-site role based in the Federal Territory of Kuala Lumpur, Malaysia. This role is responsible for coordinating and overseeing the daily operational activities related to program delivery, including scheduling, logistics, resource allocation, and on-the-ground support for training and team-building events. The Operation Executive will work closely with internal teams and clients to ensure programs run smoothly, meet quality standards, and reflect Edu Action's values and learning outcomes. Key tasks include monitoring operational performance, preparing reports, maintaining documentation, and implementing process improvements to enhance efficiency and participant experience. The role also involves liaising with vendors and partners, handling administrative tasks, and supporting the planning and execution of customized client programs.

Qualifications

• Candidates should possess strong Operations and Operations Management skills to effectively coordinate programs, manage logistics, and optimize processes.
• Candidates should possess excellent Interpersonal Skills and Communication abilities to work with clients, participants, vendors, and internal teams.
• Candidates should possess solid Analytical Skills to interpret data, identify trends, and recommend improvements in operational efficiency and program effectiveness.
• Relevant experience in event management, training operations, or education services is beneficial.
• Ability to work on-site, manage multiple tasks, and adapt to a fast-paced, client-focused environment.
• Proficiency with basic office software (e.g., spreadsheets, presentation tools) and strong organizational skills.
• A diploma or degree in business, operations, management, or a related field is preferred.