Job Description

Role Overview

We are seeking an Operations Executive to coordinate the safe, timely and accurate delivery of marine fuels to vessels in Singapore.

The successful candidate will manage bunker-delivery schedules, coordinate with bunker tankers and customers, prepare operational documentation and respond to changes throughout the delivery process. The role requires strong coordination skills and the ability to handle time-sensitive operations outside regular office hours.

Key Responsibilities

Plan and coordinate bunker deliveries based on customer orders and vessel schedules.
Arrange bunker tankers and optimise delivery schedules and barge utilisation.
Liaise with customers, traders, vessel Masters, agents, terminals and bunker-tanker crews.
Monitor vessel movements, berth availability, loading schedules and delivery progress.
Communicate operational instructions and delivery updates to all relevant parties.
Ensure the correct fuel grade and quantity are supplied in accordance with customer requirements.
Prepare and verify delivery documentation, including nominations, bunker requisitions and bunker delivery notes.
Maintain accurate operational records and update internal systems promptly.
Monitor Mass Flow Meter readings and address documentation or quantity discrepancies.
Coordinate product loading and replenishment for bunker tankers.
Respond promptly to delays, schedule changes, equipment issues and other operational challenges.
Investigate bunker-delivery discrepancies and support the resolution of customer claims.
Ensure operations comply with company procedures, safety requirements and applicable port regulations.
Work closely with Trading, Shipping, Finance and HSSEQ teams.
Prepare operational reports and provide regular updates to management.
Support process improvements to enhance delivery efficiency and customer service.

Qualifications and Experience

Diploma or degree in Maritime Studies, Shipping, Logistics, Supply Chain or a related discipline.
Two to four years of experience in bunker operations, marine-fuel supply, shipping operations or a related role.
Good understanding of bunker-delivery procedures and Singapore port operations.
Familiarity with marine-fuel grades, Mass Flow Meter requirements and bunker documentation.
Experience coordinating bunker tankers, vessels, terminals and port agents.
Strong organisational, communication and problem-solving skills.
Able to manage several deliveries and changing priorities simultaneously.
Meticulous and comfortable working with time-sensitive documentation.
Proficient in Microsoft Office and relevant operational systems.
Good written and spoken English.
Able to work outside normal office hours, including weekends and public holidays, when operationally required.