At TNG Digital, part of TNG Digital Group, we build the tech behind TNG eWallet, one of Malaysia's most used apps for payments and everyday life.
Millions of people rely on us daily, not just to pay, but to manage money, access financial services, and get things done faster and simpler.
Behind it all is a team that likes to question how things are done, move quickly, and try new ideas. If you enjoy solving real problems and seeing your work used at scale, you will feel right at home here.
What You'll Do:
- Conceptualize, define and own product initiatives that improve usability, satisfaction, and engagement
- Improving Search relevance, speed, and discoverability in the app
- Crafting tailored app experiences for specific segments
- Reducing user friction across key journeys (onboarding, repeat usage, core transactions)
- Analyze product usage data, funnels, and drop-offs to identify pain points
- Partner closely with Design to validate concepts through prototypes and testing
- Prioritize experience improvements that directly impact DAU, retention, and NPS
- Manage relationship with stakeholders and consumers to align on strategy and product features
- Work with crossfunctional teams to define product specifications, establish milestones and
- manage quality for successful implementation of projects in order to effectively manage the roadmap in the assigned domain
- Specify product definition, create Product Requirement document and other documents necessary for implementation of product road map
- Observe regional markets and anticipate market changes over near and long-time frames.
- Define success metrics for each initiative (e.g. DAU uplift, engagement frequency, NPS movement)
- Run experiments and A/B tests where applicable
- Continuously iterate based on data, user feedback, and post-launch learnings
Role Requirements:
- At least 3 - 5 years of product management experience, including, understanding the customer, requirement analysis, product design and offering development, competitive analysis, etc.
- At least 2 years of digital/mobile app management experience
- Experience working on UX-heavy or engagement-driven product areas
- Ability to work with offshore teams, strong in multi-tasking and perform well under pressure
- Experience in UED (User Experience Design) or UI (User Interface) Design is preferred
- Track record in leading business critical projects of large scope
- Self-motivated and able to work effectively within the team and across the organization with minimal supervision, working mainly independently to achieve goals agreed with leadership
- Well-developed presentation skills, including the ability to effectively deliver information internally and externally at all levels
- Strong analytical and problem-solving skills
What You Get
Work your way
Your wellbeing matters
- Medical coverage, with option to include dependants
- Extra leave for family and caregiving needs
Rewards that grow with you
- Monthly lifestyle allowance via TNG eWallet
- Long-term rewards for your contributions
Everyday support
- Mobile and broadband reimbursement
- Discounts and wellness perks
What it's like to work here
We care about people who take ownership, speak up, and want to make things better. Titles matter less than impact. Good ideas can come from anyone.
You will be working with people who are curious, practical, and not afraid to challenge each other in a good way.
Note: Only shortlisted candidates will be contacted.
