Big Dataworks stands at the forefront of big data innovation, specializing in data supply, analytics, information management, and document storage. Based in Petaling Jaya, Selangor, we are dedicated to unlocking the power of data, transforming it into valuable insights that drive informed decision-making.
Our flagship platform, MYDATA, is a testament to our commitment, empowering over 111,000 users nationwide with access to verified business information. It serves as a catalyst for informed decision-making, enabling our clients to stay ahead in their industries. The offered solutions are designed to meet the diverse needs of modern businesses, providing them with the tools they need to thrive in today's data-driven world.
For more information and to keep up with the latest news, check out our website and follow our Linkedin page. Join us as we continue to push the boundaries of what's possible with data.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
Product Execution & Delivery
- Support end-to-end product delivery from requirement clarification through production rollout
- Coordinate with engineering, compliance, and operations teams to ensure feature readiness and delivery alignment
- Plan and execute user acceptance testing(UAT), validation, and release support activities
- Track delivery issues, enhancements, and post-launch feedback
- Stay updated on industry trends, emerging technologies, and competitive products in the IT and reg Tech space.
Multi-Product & New Product Support
- Support discovery, validation, and early delivery of new products and enhancements
- Assist Product Team in shaping MVP scope, workflows, and initial product definitions
- Support early pilots, demos, and client engagements for new offerings
- Contribute to early-stage product documentation and enablement materials
Technical Proposals, Presentations & Product Demos
- Support preparation of product and solution proposals by articulating product capabilities, workflows, and compliance alignment
- Develop, maintain, and tailor product presentation decks and demo flows for existing and new products
- Conduct product walkthroughs and functional demonstrations for clients and internal stakeholders
- Ensure all proposals, presentations, and demos accurately reflect product capabilities and delivery readiness
- Tailor presentations to different audiences, including technical and non-technical stakeholders, ensuring clarity and impact.
Client Engagement & Enablement
- Support client onboarding, implementation, and rollout activities
- Act as a liaison between clients and internal teams during delivery and early adoption
- Capture structured client feedback to inform product improvements and roadmap decisions
Documentation & Product Readiness
- Maintain strong functional understanding of product workflows, APIs, and regulatory behaviour
- Contribute to release notes, training materials, SOPs, and internal documentation
- Ensure consistency between product design, documentation, demos, and delivered functionality
- Prepare regular reports on product performance, client feedback, and market trends to support strategic decision-making.
Collaboration with Cross-Functional Teams
- Collaborate closely with Product, Engineering, Sales, Compliance, and Operations teams to ensure a cohesive approach to product management and client engagement.
- Contribute to the continuous improvement of product features and user experiences by providing insights from client interactions and technical expertise.
- Any other duties or responsibilities as assigned by the company as needed.
Delivery Quality & Execution Reliability
- Ensure proposals, presentations, demonstrations, and product releases are delivered accurately, on time, and aligned with agreed scope and readiness
- Support smooth product releases with minimal post-launch issues through proper validation and coordination
Product Accuracy & Integrity
- Ensure all proposals, presentations, demonstrations, and documentation accurately represent product capabilities, limitations, and readiness
Client Enablement & Satisfaction
- Deliver high-quality technical proposals, presentations, and demonstrations that meet client expectations and support successful implementation
- Enable clear client understanding to drive effective adoption of products
Feedback & Continuous Improvement
- Capture, structure, and communicate client and delivery feedback to inform product enhancements and continuous improvement
QUALIFICATIONS AND REQUIREMENTS
- Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.
- At least 4 years experience in product delivery, solution enablement, or technical product roles.
- Strong technical background in system development, online/customized systems, APIs, and workflows.
- Experience with regulated systems, data management/analytics, or government-linked/ RegTech products is a plus.
- Strong understanding of digital products, compliance-related use cases, SDLC, and ICT infrastructure.
- Proven ability to analyze, plan, strategize, and execute product delivery.
- Data-driven, detail-oriented, strong problem-solving skills.
- Comfortable managing multiple products with changing requirements.
- Excellent communication and presentation skills for technical & non-technical audiences.
- Experience preparing proposals, demos, and solution presentations.
- Customer-oriented, able to work independently and in teams in a fast-paced environment.
- Proficient in English & Bahasa Malaysia.
- Willing to travel, possess valid driving license and own transport.
WHY JOIN US
- Comprehensive medical benefits for you, your spouse, and children, ensuring your well-being is our top priority.
- Rest easy with our group term life coverage, providing you with security and assurance.
- Stay energized with meal allowances that keep you fueled throughout the day.
- A variety of fun-filled events and gatherings to unwind.
- Achieve a healthy work-life balance, ensuring you thrive both in and out of the office.
