Essential Duties and Responsibilities:
The Project Manager is responsible for end-to-end delivery governance of IT and digital transformation projects within a Systems Integrator (SI) environment. This role focuses on project planning, coordination, risk management, stakeholder communication, financial control, and compliance, while working closely with Solution Architects, Engineers, Vendors, and Customers who own technical execution. The Project Manager ensures that projects are delivered on time, within scope, within budget, and to agreed quality standards, while maintaining strong governance, documentation, and customer satisfaction.
1. End-to-End Project Governance & Delivery Control
- Own the full project lifecycle from kick-off to closure.
- Translate signed contracts, Statements of Work (SOW), and proposals into executable project plans.
- Ensure alignment between sales commitments, contractual scope, delivery timelines, and resource availability.
- Manage project schedules, budgets, risks, dependencies, and milestones.
2. Stakeholder & Customer Management
- Act as the primary point of contact for customer on project governance and progress.
- Managed customer expectations, communications and approvals.
- Lead regular status meetings, steering committees and executive briefings.
- Handle basic escalations and coordinate resolutions with internal teams.
3. Cross Functional Coordination
- Coordinate work across sales, presales, delivery, finance procurement and vendors.
- Facilitate structured handover from sales/ presales to delivery teams.
- Ensure all parties understand roles, responsibilities and deliverables.
- Track dependencies across multiple teams and vendors.
4. Vendor & Partner Management
- Coordinate third party vendors, principals, and subcontracts involved in delivery.
- Track vendor timelines, deliverables and contractual obligations.
- Ensure vendor activities align with project scope and schedule.
- Escalate vendor issues through formal governance channels.
- Change, Risk & Issue Management
- Identify, track, and mitigate project risks and issues proactively.
- Manage scope changes through formal change request and approval processes.
- Assess commercial and timeline impact of changes and communicate clearly to stakeholders.
6, Financial & Commercial Control
- Track project budgets, costs, and variations.
- Monitor billing milestones, invoicing triggers and revenue recognition alignment.
- Support margin protection by controlling scope and change management.
7. Reporting, Documentation, & PMO Compliance
- Maintain Accurate project documentations; project plans, logs, meeting minutes, change request and closure reports.
- Provide regular projects status reports to PMO and management.
- Ensure project documentation is audit ready and compliant with company standards.
8. Quality, compliance & Governance
- Ensure formal project acceptance and sign-off.
- Coordinate handover to support or managed services teams.
- Ensure documentations and deliverables are completed and archived.
- Ensure project comply with ISO 9001 Quality Management system, company policies, and contractual requirements.
- Support internal and external audits where required.
- Drive continuous improvement by capturing lessons and learned by best practices.
9. Project Closure & Handover
- Ensure formal project acceptance and sign-off.
- Coordinate handover to support or managed services teams.
- Ensure documentations and deliverables are completed and archived.
Education and/or Work Experience Requirements:
- Bachelor's Degree in Computer Science/Information Technology or relevant field.
- Minimum 4-5 years of consulting project management experience.
- PMP certification preferred but not required.
- Knowledgeable in Microsoft technologies and IT-related concepts.
- Strong verbal and written communication skills.
- Excellent time management and ability to work with clients and internal teams to meet deadlines.
- Open to feedback, adaptable, and able to work in a fast-paced environment
