Job Description:
Work Locations
Employment & Salary Details
Full-Time (FTE)
- Basic Salary: RM2,050
- KPI Incentive: Up to RM1,175
- Fixed Allowance: RM150
- Overtime (if required)
- EPF & SOCSO
Fixed Term Contract
- Basic Salary: RM1,850
- KPI Incentive: Up to RM575
- Fixed Allowance: RM150
- Overtime (if required)
- EPF & SOCSO
Working Hours - (6 working days per week, rotational shifts & off days)
- 10:00 AM - 6:30 PM
- 1:00 PM - 9:00 PM
Job Description
- Welcome and assist customers in a friendly and professional manner.
- Ensure the reception area is tidy and well-stocked with necessary stationery and materials.
- Service customers delivery, packing, and shipping needs efficiently.
- Receive customer orders and coordinate with drivers for pick-up.
- Monitor and ensure smooth operation and parcel pick-up procedures at the Drop-Off Point.
- Assist, sort & process inbound volume and support drivers in parcel collection.
- Ensure adherence to standard operating procedures at all times.
- Perform other ad-hoc duties as required.
Requirements:
Essential Requirements:
- Decent knowledge of Microsoft Office tools
- Detail-oriented, meticulous, and pleasant personality
- Experience in customer service or logistics is an advantage
- Have prior working experience in retail, service point or any similar nature
