Job Title: Sales Account Executive
Location: Bangsar South
Employment Type: Full-time
Reports To: Head of BOD
About the Role:
We are seeking a driven and detail-oriented Sales Account Executive to join our dynamic team. This role combines sales, account management, and light project coordination to ensure seamless delivery of solutions to our clients, with a strong focus on supporting new customer acquisition and maintaining high service standards for ongoing projects.
Job Description:
- Client Acquisition: Identify and target potential customers through networking, referrals, cold calling and market research, with a focus on acquiring new logos and driving business growth.
- Sales Presentation & Solutioning: Develop in-depth knowledge of the company's products and services to effectively communicate their features and benefits. Propose solutions to meet client needs and challenges.
- Relationship Management: Establish and maintain strong, long-term relationships with clients. Ensure continuous engagement and excellent customer experience to drive repeat business and referrals.
- Communication & Collaboration: Act as the key liaison between clients and internal teams and other departments to ensure alignment and execution.
- Sales Reporting: Provide regular sales updates, forecasts, and feedback to the sales team and management during sales meeting.
- Account Coordination: Support coordination of ongoing projects related to client accounts. Follow up on deliverables, documentation, and timelines to ensure smooth customer satisfaction.
- Customer Service: Address client inquiries, concerns, and feedback promptly.
- General Administrative Duties: Maintain and update customer databases. Assist in preparing reports and handling ad-hoc administrative tasks as assigned by superior.
Job Requirements:
- Degrees in Business, Marketing, IT, or equivalent.
- Minimum 1 year of experience in sales roles.
- Excellent verbal and written communication skills.
- Strong interpersonal skills with a customer-first attitude.
- Analytical, detail-oriented, willing to learn and a team player.
- Able to travel as required.
