Sales Associate

About Us

Qeelin fine jewellery - a playful fusion of Chinese symbolism and modernity.

Since Qeelin's founding in 2004, every piece of jewellery has carried rich cultural connotation, reinterpreting traditional symbols with stylish designs intended for daily wear, infusing new life and contemporary meaning to Chinese heritage.

Named after the Qilin, an auspicious Chinese mythical animal and icon of love, Qeelin fuses unbridled creativity with excellence in craftsmanship. It brings a touch of playfulness and surprise into the world of fine jewellery. The brand's iconic Wulu collection revisits the legendary Chinese gourd, an auspicious emblem in Chinese tradition.

Qeelin is part of the global Luxury group Kering.

To cope with business growth, we are currently looking for high calibre with creative mind-set to join us.

ROLE

To deliver excellent in-store customer experience and enforce retail excellence. Proactively leverage opportunities to enhance sales and increase business growth, promote Qeelin brand vision.

HOW YOU WILL CONTRIBUTE

Client Relationship & Portfolio Development

• Perform luxury clienteling and caring customer service, build customer relationship and loyalty
• Nurture and growth New and Return customer pool
• Handle customer enquiries and complaints, ensure issues are resolved to the satisfaction of customers and company
• VIP events coordination

Sales and KPIs performance

• Maximize sales performance, achieve assigned boutique team target and KPIs
• Develop high value creation sales records

Boutique Operations & Administration

• Support boutique operation and boutique administration, ensure all aspects at the top quality
• Follow company compliance, to conduct regular stock checks and assist the annual stock takes
• Support each other

WHO YOU ARE

• At least 1-2 year(s) relevant experience in sales, preferably in a luxury retail environment;
• Prior experience in Jewelry/Watch is a plus; Candidate from Luxury/Fashion/Cosmetics industry is also welcome;
• Good team-player, pleasant, service oriented with excellent interpersonal and communications skills;
• Immediate availability would be preferred.

WHY WORK WITH US

Talent development is a managerial principle, promoting entrepreneurial spirit for highly empowered teams. We want to cultivate a startup mindset where business agility is key to our fast paced development, and where every employee can reach their full potential in a stimulating and fulfilling workplace environment.