Sales Consultant

About us:

Established in 2015, Uhomes.com is one of the leading accommodation booking platforms for global students.

Backed up by prominent investors such as New Oriental group, listed company on NYSE with market cap of $13bn; and Translink capital, a venture capital fund from Silicon Valley and a few more. Since 2015, Uhomes has an international operation with offices located in the London, New York, Boston, Los Angeles, Beijing, Malaysia, Thailand, Taiwan and operations in over 27 countries or regions. We continue to look for expansion into multiple countries as well as to diversify our property portfolios.

We are looking for a motivated Sales Consultant to join our team. The role involves assisting students with inquiries, recommending suitable accommodation and ensuring a smooth booking process. Strong communication skills and knowledge of the student housing market are essential. As a Sales & Marketing Specialist, you will play a key role in growing our business by assisting students and building relationships. Your primary objective will be to convert inquiries into bookings, achieve leasing goals and establish yourself as a regional expert.

This is a full-time, on-site role for a Sales Consultant located at KL Eco City, Kuala Lumpur, Malaysia.

Description

• Handle inquiries from a pre-qualified customer database, providing prompt and informative responses to convert leads into bookings
• Able to research and recommend suitable accommodation options based on student preferences, budget, and requirements
• Take lead in the region you are responsible for and become a region expert
• Guide students through the entire booking process, from initial inquiry to move-in, ensuring a seamless experience
• Deliver exceptional after-sales support, addressing any concerns and maintaining strong client relationships
• Stay updated with market trends, collaborate with vendors, and coordinate with internal teams to optimize sales strategies.

Qualifications

• Minimum a Bachelor's degree in any related field
• Excellent communication and customer service skills
• Demonstrated experience in sales and sales management
• Ability to provide training and guidance to sales staff
• Strong organizational and time-management skills
• Proficiency in CRM software and other sales tools
• Experienced in studying abroad is a plus
• Well-versed in Chinese will be required for this role

Why Join Us

• Opportunity to lead and optimize a globally expanding team
• Professional development and training opportunities, including overseas training programs
• Competitive salary and career growth opportunities
• Dynamic and collaborative work environment
• The chance to make a meaningful impact in the student accommodation industry
• Great learning and developing opportunity
• Next to LRT (Abdullah Hukum station)
• Flexible working hours