Sales Coordinator

Position Overview

The Sales Coordinator supports the sales team by coordinating sales activities, preparing sales documentation, and assisting with client communication and follow-ups. This role plays an important part in ensuring smooth sales operations, timely responses to clients, and effective coordination between the Sales Manager, customers, and internal teams.

Key Responsibilities

Sales Coordination & Support

• Support the Sales Manager and sales team in day-to-day sales coordination activities.
• Assist in following up with clients on quotations, enquiries, and sales-related matters.
• Coordinate communication between clients, the Sales Manager, and internal departments to ensure smooth sales processes.
  
  

Sales Documentation & Administration

• Prepare and manage sales-related documents such as quotations, sales orders, and related paperwork.
• Ensure all sales documents are accurate, complete, and properly recorded.
• Maintain organized records of quotations, client communications, and sales documentation.
  
  

Client Communication & Follow-Up

• Handle inbound and outbound calls, emails, and messages related to sales enquiries.
• Follow up with clients on quotation status, confirmations, and general sales matters as requested by the Sales Manager.
• Provide basic information and updates to clients in a professional and timely manner.
  
  

Sales Operations & Coordination

• Assist in tracking sales activities, pending tasks, and follow-ups to ensure timely completion.
• Coordinate with internal teams such as operations, finance, or marketing on sales-related matters.
• Support basic sales reporting and administrative tasks as required by management.
  
  

General Administration

• Maintain proper filing systems for both physical and digital sales documents.
• Assist in scheduling meetings and organizing sales-related arrangements.
• Perform other duties as assigned to support overall sales operations.
  
  

Qualifications & Skills

• Prior experience in sales coordination, sales administration, or a similar sales support role is required.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Proficiency in both Mandarin and English, spoken and written, is an added advantage.
• Good communication and interpersonal skills, with a professional phone manner.
• Well-organized, detail-oriented, and able to multitask effectively.
• Able to work in a fast-paced environment and support multiple stakeholders.