Sales Manager

About eSign.AI

eSign.AI is a leading digital-trust and e-signature SaaS provider serving enterprises across Asia. As we continue to scale rapidly across Southeast Asia, we are expanding our Malaysia team to accelerate business growth, deepen customer relationships, and strengthen our local partner ecosystem.

This is an opportunity to join a fast-growing regional team and work closely with the Regional Business Director (SEA) to drive eSign.AI's growth in Malaysia while contributing to our broader Southeast Asia expansion.

Key Responsibilities

1. Market Development & Customer Management

• Identify, develop, and convert new enterprise customers in Malaysia.
• Build and maintain strong long-term relationships with key accounts.
• Understand customer needs and deliver tailored digital-trust and e-signature solutions.
• Support customers throughout their journey to improve adoption, satisfaction, and expansion opportunities.

2. Sales Execution & Revenue Achievement

• Develop and execute sales plans to achieve quarterly and annual revenue targets.
• Manage the full sales cycle: lead generation → pitching → proposal → negotiation → closing.
• Build and maintain a healthy enterprise sales pipeline.
• Collaborate with product, technical, legal, and operations teams to ensure smooth project delivery.

3. Market Insights & Competitive Intelligence

• Conduct ongoing analysis of the Malaysian and Southeast Asian markets.
• Track industry trends, competitors, customer requirements, and regulatory developments.
• Provide actionable market insights to support SEA strategy and decision-making.

4. Partnerships & Business Development

• Identify and develop ecosystem partners, including eKYC/digital identity providers, cloud providers, IT distributors, system integrators, SaaS platforms, and technology partners.
• Support partner onboarding, customer referrals, integrations, and joint go-to-market activities.
• Represent eSign.AI at industry events, conferences, seminars, and customer engagements.

Requirements

Education:

• Bachelor's degree or above.
• Background in Computer Science, Information Systems, Business, Marketing, or related disciplines is a plus.

Experience:

• Minimum 3 years of B2B sales or business development experience, preferably in software/SaaS, cloud, digital trust, fintech, or enterprise technology.
• Experience working with enterprise customers in Malaysia.
• Experience in Chinese technology companies or cross-border solutions is an advantage.
• Proven track record of meeting or exceeding sales targets.

Skills:

• Strong communication, negotiation, and presentation skills in English and Bahasa Malaysia.
• Chinese proficiency is a strong advantage, particularly for coordination with regional teams and Chinese enterprise customers.
• Ability to work independently, manage ambiguity, and thrive in a fast-growing environment.
• Strong relationship-building skills across customers, partners, and internal stakeholders.
• High self-drive, resilience, commercial awareness, and accountability.

Other Requirements:

• Must be legally eligible to work in Malaysia.
• Able to travel within Malaysia and occasionally to Singapore or other Southeast Asian markets.

What We Offer:

• Join a rapidly expanding Malaysia and Southeast Asia team with strong career-growth potential.
• Competitive salary + performance-based incentives.
• Opportunity to work with leading enterprises and technology partners across Malaysia.
• Exposure to cross-border digital-trust and e-signature projects across Southeast Asia.
• Direct exposure to regional leadership and high-impact decision-making.
• A fast-paced environment where your performance can directly influence eSign.AI's growth in Malaysia and the wider region.