Sales Manager

Sales Manager

Job Description

About Company

Interplex is a world-class business dedicated to providing best-fit customized interconnect solutions. We design and manufacture groundbreaking interconnect and mechanical products for a wide range of markets such as Medical and Information & Communications Technology.

Leveraging our extensive technical expertise, vertically integrated manufacturing capabilities and global footprint enable us to quickly and cost-effectively solve complex customer problems. We create value by helping our customers reduce their Total Cost of Ownership by leveraging our unique multi-disciplinary skillset from both electro-mechanical and mechanical disciplines.

Sustainability and innovation are Interplex's drivers to develop and produce products responsibly to minimize our environmental footprint and foster our approach in giving back to society. Learn more at www.interplex.com.

Why Join Us

We believe that our employees are our greatest assets. We create opportunities for you to grow your skills and unleash your potential to advance your career. Our dynamic, collaborative, and inclusive culture encourages continuous learning, professional growth, and a sense of purpose. Together, we can make a sustainable contribution while shaping the future. At Interplex, we recognize our inquisitive workforce for challenging conventions and developing transformative solutions. When you immerse yourself in the unconventional, the possibilities are endless. Whether you are starting your career or planning your next move, Interplex offers opportunities to innovate, improve, and create a positive impact while learning new skills and sharing your knowledge within a purpose-driven, sustainable business.

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Job Summary

To lead the Sales team in driving business growth, developing customer relationships, and expanding market share within the Datacom, industrial, and commercial sheet metal fabrication segments. The Sales Manager is responsible for achieving sales targets, executing strategic sales plans, and collaborating closely with internal departments (Engineering, Production, and Supply Chain) to ensure on-time, high-quality delivery that meets customer requirements.

Main Responsibilities

Sales Strategy & Business Development

• Develop and implement sales strategies to achieve company revenue and profit targets.
• Identify and pursue new business opportunities in existing and new markets.
• Conduct market research to identify trends, competitor activities, and potential customers.
• Support business diversification efforts (e.g., exploring new customer segments or products).

Customer Relationship Management

• Maintain and strengthen relationships with customers
• Serve as the main point of contact for customer inquiries, RFQs, and commercial negotiations.
• Conduct regular customer visits to understand requirements, feedback, and future project needs.
• Ensure high customer satisfaction through proactive communication and problem resolution.

Sales Operations & Quotation Management

• Oversee the preparation and submission of RFQs, quotations, and pricing proposals.
• Work closely with the RFQ Costing Engineer, Engineering, and Production teams to ensure accurate costing and lead-time commitments.
• Monitor order conversion rates and lead follow-up strategies.
• Manage customer forecasts, purchase orders, and pricing agreements.

Forecasting, Reporting & KPI Tracking

• Develop monthly and quarterly sales forecasts and pipeline reports.
• Track sales performance against targets and analyze variances.
• Prepare and present sales performance updates and strategic plans to management.
• Utilize SAP or CRM systems for sales tracking, quotation management, and customer database updates.

Cross-Functional Collaboration

• Collaborate with Engineering, Production Planning, and Operations to align delivery schedules and capacity planning with customer demand.
• Support NPI (New Product Introduction) launches by providing commercial input and coordinating customer communication.
• Work with Operation Excellence (OpEx) and Process Engineering teams to improve cost competitiveness and customer response time.

Leadership & Team Development

• Lead, coach, and develop the Sales and Customer Service team to enhance performance and professionalism.
• Set individual KPIs, monitor progress, and provide guidance for continuous improvement.
• Foster a customer-focused, result-driven culture within the department.

Qualifications

• Bachelor's degree in business, Marketing, Engineering, or equivalent.
• Minimum 710 years of experience in B2B manufacturing sales, preferably in sheet metal fabrication, precision engineering, or contract manufacturing (EMS/ODM) industries.
• Strong technical understanding of fabrication processes and ability to interpret drawings/specifications.
• Proven record of achieving sales growth and managing key accounts.
• Excellent communication, negotiation, and presentation skills.
• Proficiency in SAP, MS Excel, and CRM tools.
• Self-driven, analytical, and able to work under minimal supervision.
• Willing to travel locally and internationally to meet customers.