We are seeking a highly qualified Sales Support Specialist to join our team. In this role, you will play a critical part in providing valuable support to our sales representatives and effectively responding to customer and prospect queries.
Responsibilities
To provide assistance to the sales team in terms of clerical and administrative duties (i.e. preparing quotations, answering customers enquiries and etc.).
To perform ad hoc tasks as and when assigned and requested by the Management.
Provide troubleshooting assistance for customer orders, account statuses and relevant problems
Provide data and guides to help the sales team
Develop and monitor performance indicators
Manage sales tracking tools and report on important information
Keep record of sales trends
Liaise with account managers to develop specific sales strategies
Stay up-to-date with new product and feature launches and ensure sales team is on board
Review pending orders and specific customers requests to ensure excellent customer service and customer experience
Suggest sales process improvements
Requirements:
Candidate must possess at least SPM qualification or Diploma Certificate
The candidate must have a minimum of one (1) year of working experience. Fresh school leavers are encouraged to apply and on-the-job training will be provided.
Proficiency with MS Office Suite, particularly MS Excel
Excellent communication skills
Good command in both English and Bahasa Malaysia.
- *Only shortlisted candidates will be notified.
Come Join Our Team!
Join us to contribute to innovative projects and shape the future of industrial excellence. Those who are interested, please scan the QR code or email to [Confidential Information].
Work & Life @ Dpstar
Dpstar values employees and constantly provides opportunities for our employees to develop and upskill themselves. With a success-oriented culture, we believe no achievement is too small to celebrate. Whether youre excelling in aspects such as displaying strong company values, leadership, encouraging team engagement, demonstrating professional growth, passionately pursuing projects, or anything in between, were always here to welcome you.
Our Benefits
Health & Wellness
Medical insurance
Employee assistance programs
Hospital & Surgical insurance
Corporate Wellness: Gym, HIIT, Yoga, Boxing & etc.
Financial Wellbeing
Adjustments cross-company with pay equity analysis by annually
Competitive compensation
Performance incentives, above industry bonuses
AWS / 13th month salary
Flexibility & Time Off
Paid time off: including vacation, sick leave, breavement, disability, holidays & etc.
Remote work opportunities
Flexible working hours
Part-time work and job-sharing options
Family Care
Flexible caregiver/parental work arrangement
Flexible backup childcare work arrangement
Marriage leave
Paternal leave
Compassionate leave
Career Development
Educational financial rewards
Training Local / Overseas / Technical Hands-on / Workshop
Sales initiative trip Travel rewards
Dpstar Extras
Inspiring spaces to work, recharge & collaborate with fellow colleagues
Mobile phone reimbursement
On-site snacks
