Section Head, Business Planning & Insights

Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.

Let's start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us!

• Awarded For
• Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
• Bronze Winner in Cross-Generational Workforce Engagement (2024)
• Gold Winner for Excellence in Workplace Culture (2021)
• Comprehensive medical, dental, optical and insurance benefits
• Flexi working hours arrangements
• Staff Line & Device Subsidy
• Smart Casual Attire
• Child Parental Care Leave
• Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
• Special employee discounts for selected F&B Brands
  
  

Role

The Day-To-Day Activities

• Lead B2B business planning, forecast governance, and scenario analysis to ensure alignment between commercial targets, operational execution, and financial commitments.
• Drive performance monitoring, management reviews, KPI tracking, and accountability across products, sales channels, and business segments to identify risks and recovery actions.
• Conduct business analysis, commercial diagnostics, and performance modelling to generate actionable insights, strategic recommendations, and support data-driven decision-making.
• Oversee executive reporting, management dashboards, KPI reporting, and structured review cadence to provide timely, accurate, and actionable business performance visibility.
• Partner with Sales, Product, Finance, BI, Network, and Operations teams to drive performance governance, strategic alignment, business prioritization, and performance improvement initiatives.
  
  

About You

• Bachelor's degree in Business, Finance, Economics, Engineering, Data Analytics, or related field.
• 12+ years of experience in business planning, commercial finance, business analytics, sales planning, or performance management, preferably within telecommunications, B2B, or subscription-based industries.
• Strong expertise in commercial KPI management, including revenue, GA, churn, renewal, ARPU, pipeline, usage, and customer base analytics.
• Proven experience in forecast governance, management reporting, business performance reviews, and executive-level performance management cadence.
• Strong commercial acumen, analytical, and strategic thinking skills, with the ability to translate operational drivers and complex data into actionable insights, business diagnostics, and management recommendations.
  
  

#LA-RA1

What's Next Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.