We're hiring! We are looking for a
Senior Account Executive to join our
Health Solutions team in Kuala Lumpur, Malaysia. This is a hybrid role with the flexibility to work both virtually and from the office.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
Client Management
What the day will look like
- Providing professional advice to clients in the Health & Benefits department by handling routine enquiries and transactions
- Developing and preparing renewal reports/proposals which include underwriting specifications and insurance summaries
- Follow-up on outstanding broking matters on a timely basis
- Review the quotes received from insurers in preparation of renewal reports/proposals
- Review coverage summary to be submitted to insurers for accuracy during quotation exercise and confirmation of placement
- Monitor on policies issuance and preparing advice for billings
- Consistently check accuracy of quotations, coverage summaries and policies
- Ensure credit control are up-to-date and follow-up with clients on premium payment
- Assisting the claims team on claims matters (where necessary)
- Ensure compliance with company policies, procedures and regulations.
- Ensure the Team Lead is kept fully informed of nay pertinent issues or problems
Data Management
- Ensure clients data and information are accurate and updated on timely manner.
- Ensure all clients and insurer documentation and correspondences are kept in the designated file/folder for future reference.
- Ensure all renewal documentation, i.e. policy/cover note/hold cover confirmation are sent to the clients on timely manner according to the guidelines.
Coaching
- To guide and coach new team members in H&B on work processes, procedures and company policies and compliances, as well as on certain technical aspects of the EB policies.
Skills And Experience That Will Lead To Success
- Diploma or Degree in Business Administration, Insurance or a related field
- Minimum 3 years working experience in a related field
- Proficient in Microsoft Office (Word, Excel and PowerPoint)
- Professional qualification in MII or CII (e.g. DMII, AMII, Dip CII or ACII)
- Good communication skills in English (both written and spoken)
- Pleasant and professional personality
2026-101611
