Senior Executive, Central Monitoring Office 2

Job Summary

Lead strategic planning, issue management, governance, and programme monitoring for PAKEJ 2.0 and state-level initiatives to ensure effective implementation, performance tracking, and continuous improvement.

Job Responsibilities

• Assess national priorities, policy directions, and socio-economic needs to support the development of PAKEJ 2.0 strategic planning.
• Identify gaps from previous initiatives and conduct analysis studies, including risk assessments for proposed initiatives.
• Collect, consolidate, and categorize state-level issues based on key areas such as infrastructure, socio-economic matters, and service delivery.
• Assess issue severity, urgency, and impact to prioritize resolution strategies, define ownership, and identify systemic issues requiring policy or programme intervention.
• Develop and align standardised templates for initiative proposals, programme tracking, reporting, KPIs, and performance measurement.
• Improve issue management processes through clear escalation notes, resolution tracking methods, and consistent programme governance documentation.
• Oversee programme implementation by monitoring progress against KPIs, timelines, budgets, issue trends, and overall performance.
• Coordinate inter-division issue resolution, drive continuous improvement, and capture lessons learned to strengthen future programme responsiveness.

Qualification & Work Experience

• Bachelor's Degree in any related field, with a strong track record in Project Management and Supervisory.
• Certification in any Project Management Framework, such as PMP or PRINCE2, is an added advantage.
• More than 5 years of work experience in Project Management and/or Project Management Office.
• Possess a good understanding and knowledge of national strategic plans and blueprints.

Technical Competencies/Skills

• Good in Microsoft Office applications
• Project Management Tools
• Good understanding of the Communications & Multimedia Act 1998 (Act 588), Postal Services Act 2012 (Act 741), and other relevant Acts under the purview of MCMC
• Excellent report writing in Bahasa Melayu and English;

Behavioral Competencies/Skills

• Attention to Details/meticulous
• Excellent communication and report-writing skills
• Excellent stakeholder management and maintaining rapport
• Excellent time management

Candidate must be willing to work in MCMC HQ, Cyberjaya.