Your IT Future, Delivered

Senior IT Solutions Consultant

With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.

At IT Services, we are passionate about developing global solutions to support DHL business operations. Our team is managing mission critical products in DHL Express Hub & Gateway operation and continuously expanding. No matter your level of consulting proficiency, you can always grow within our diverse environment.

#DHL #DHLITServices #GreatPlace

Grow together

You will provide structured analysis of customer requirements and use this knowledge to provide a well-founded perspective within a project/works package (new product/services, functional enhancements, deployments) which meet the needs of the business colleagues around the globe. This includes the analysis of functional, technical, and business requirements which may contribute to the successful design and build and implementation of solutions, supporting business cases and other related documentation such as user stories or system requirements documents.

This role assumes some technical and/or business process expertise, and a responsibility in ensuring that solutions are delivered in line with business requirements of external customer/business colleagues and aligned with architecture recommendations (as well as budgets, timescale, quality, and organizational strategies).

Ready to embark on the journey Here's what we are looking for:

• Minimum 5 years of experience in supervisory/consulting roles.
• Very strong in business process modeling and data analysis.
• Provision of user story analysis and business case preparation
• Strong demonstration of leadership in consulting activities.
• Excellent analytical, organization and problem solving aptitude.
• Very strong customer orientation - builds relationships and is trusted/sought for advice beyond own topics.
• Proactive able to work independently on major projects resolving conflicts to achieve time, budget, and quality targets.
• Excellent written and verbal communication skills - facilitates open dialogue and communication between stakeholders.
• Solid knowledge of Test Management, Change Management, Configuration Management.
• Strong in application integration technologies (Message standards, middleware, SOA concepts, data communications, testing tools).
• Demonstrate experience at a senior level in the Information system management environment.

Familiarity With Following Tools Are Preferred

• SOAPUI
• POSTMAN
• SQL Developer
• MS Visio or Other UML tools
• Jira and Confluence

An array of benefits for you:

• Hybrid work arrangements to balance in-office collaboration and home flexibility.
• Outpatient (unlimited) and inpatient medical coverage for employees.
• Personalized flexi benefit plan for you and your family.
• Choose any day off from earned public holidays, including Saturdays and ad-hoc holidays to spend with your loved ones.
• Modern offices with free parking space.

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic.