Senior Manager, Commercial Ecosystem Projects

About the Client

A leading fintech innovator in Malaysia, providing Malaysians with a widely used integrated super app for e-wallet payments as well as investment & financial tools.

Key Responsibilities:

• Ecosystem Strategy & Execution: drive the design and delivery of cross-commercial projects that span multiple verticals (e.g., mobility, telco, gaming, eCommerce).
• Project Leadership: lead end-to-end execution of high-priority initiatives.
• Commercial Alignment: ensure initiatives are designed with merchant/user needs in mind, delivering measurable business outcomes across revenue, efficiency, and engagement.
• Stakeholder Management: partner with internal Commercial stakeholders, Product, Operations, Risk, and other relevant stakeholders to align objectives, secure buy-in, and deliver coordinated execution.
• Process & Operations Improvement: identify and drive enhancements in core commercial processes (e.g., refunds, PSR, reconciliation) to improve efficiency and customer experience.
• Insights & Reporting: track performance of ecosystem projects, generate insights, and present outcomes to senior management and executive leadership.
• Innovation & Foresight: anticipate emerging trends in payments, platforms, and merchant services, and translate them into future-ready ecosystem initiatives.

Job Requirements:

• Experience: 8+ years in strategy, business development, or commercial operations, ideally with cross-industry or platform experience.
• Proven experience: payments, fintech, eCommerce, or telco, with exposure to cross-vertical projects or ecosystem-building initiatives
• Strong project leadership: able to manage complex, multi-stakeholder initiatives with clear execution discipline.
• Strategic mindset: able to connect dots across business lines and frame initiatives that drive long-term ecosystem value.
• Commercial and operational acumen: understands merchant needs, payment flows, and operational pain points.
• Analytical skills: capable of translating data into project direction, business cases, and measurable impact.
• Excellent communication: skilled in presenting at senior levels and aligning diverse teams around shared priorities.

Kindly contact Charmaine via WhatsApp at 017-4622500 or via email at [Confidential Information] if you are keen to explore this opportunity. Kindly be informed that only shortlisted candidate will be notified.

About our company:

PeopleLAKE is a full-service HR solution company providing Recruitment, HR Outsourcing, and Corporate Training. eLawyer Recruitment is part of PeopleLAKE Group. Visit us on https://peoplelake.asia/ follow us on https://www.linkedin.com/company/peoplelakegroup/ to get updates on latest job opportunities or for legal jobs visit on https://elawyer.com.my/ and follow us on https://www.linkedin.com/company/agensi-pekerjaan-els-sdn-bhd/

Thank you.