Overview
ROLE AT A GLANCE:
- Managing / coordinating various testing teams in parallel (Global, regional, market-level)
- Working collaboratively with markets to ensure that new platform / feature-sets function according to blueprint and market expectation, and that quality is inherent.
- Business sign-off for new market / feature implementation
- Formulating and aligning on Go/No Go testing criteria
Qualifications
HOW YOU'LL MAKE AN IMPACT:
- Manage UAT teams in markets prior to implementation.
- Understand the business requirements of projects or system enhancement requests.
- Execute testing approach, test strategy, test execution plan and test cases.
- Identify test data requirements and prepare test data prior testing starts.
- Identify and arrange any tools and devices needed to meet testing deliverables.
- Work with project team to identify the test environment and coordinate for testing support.
- Perform test deliverables peer review such as test plan, test cases and test result.
- Ensure all testers have been trained prior UAT execution.
- Develop and maintain a mutually agreed UAT project plan (resources, training schedule, documentation review, eligibility training, etc.)
- Coordinate and handshake with QA lead to review and execute UAT activities.
- Perform test execution for both functional and non-functional, update test results, report, and track defects until closure.
- Collaborate with Markets and provide testing support during UAT such as analyze defects, coordinate defects fixings, participate in defect triage meeting.
- Provide support and assistance to project team in the use of testing tools.
- Take ownership of assigned tasks by supervisor and expected to deliver the same with minimal supervision.
- Promote QA process improvement where appropriate.
- Adhere to organization standard process and policies strictly.
LEADERSHIP AND SUPERVISORY RESPONSIBILITIES:
QUALIFICATIONS FOR SUCCESS:
Education
- Bachelors degree required
Experience
- At least 3 to 5 years of working experience with software testing and quality assurance.
- Experience in coordinating and managing projects successfully.
- Proven track record of ensuring timely delivery of key milestones.
- Experience in working with various stakeholders, including local markets, regional and global teams, and external vendors and agencies.
- Hands-on experience in manage end-to-end test activities such as test planning, test design, test execution and test closure.
- Hands-on experience in test deliverables development such as test plan, test cases/test scripts and test progress report.
Skills/Certifications
- Strong understanding in Waterfall and Agile methodology.
- Strong understanding in Software Testing Life Cycle.
- Excellent written and verbal communication.
- Deliver tasks independently.
- Ability to resolve conflicts and issues.
- Ability to triage across multiple teams (business, SIT, and development) to resolve issues.
- ISTQB Certified tester, Foundation level (CTFL) will be an added advantage.
- Good understanding with automation test preferred.
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