About the role
Valiram, one of Southeast Asia's leading luxury and lifestyle retail groups, is partnering with Lindt, the world's most valuable chocolate brand, to launch its direct retail presence in Malaysia. With a strong track record of building and scaling global brands across the region, Valiram is leading Lindt's retail expansion in Malaysia. We are looking for a hands-on Visual Merchandising specialist to help bring the Lindt retail experience to life – from wowing Malaysia with the first store opening through to ongoing execution. This role sits at the intersection of brand storytelling and retail excellence. If you care deeply about how a store looks, feels and converts - this role is for you.
Key Responsibilities:
1. Bring the Brand to Life In-Store
- Execute world-class visual merchandising aligned to global Lindt guidelines
- Translate brand storytelling into compelling in-store displays and customer journeys
- Ensure every touchpoint reflects premium positioning—no compromises
2. Maintain Store Execution Standards
- Maintain VM standards across all retail locations
- Conduct regular store visits and audits to ensure consistency and excellence
- Identify gaps quickly and fix them
3. Support New Store Openings
- Lead VM setup for new store launches (including Malaysia's first Lindt flagship)
- Work closely with store design, operations and marketing teams to ensure seamless execution
- Ensure stores open at a level that matches global benchmarks
4. Drive Commercial Impact
- Use VM to influence shopper behaviour and drive conversion and ATV
- Support seasonal campaigns, gifting moments and key trading periods (e.g. festive, CNY, Raya)
- Balance creativity with commercial effectiveness
5. Collaborate Cross-Functionally
- Partner with Marketing, Merchandising and Store teams
- Align VM execution with campaigns, product launches and promotions
- Act as the bridge between global guidelines and local execution realities
Key Requirements:
- 3–6 years experience in Visual Merchandising, ideally in premium retail (fashion, beauty or F&B)
- Strong eye for detail
- Hands-on and execution-focused (you're comfortable being in-store not just behind a desk)
- Able to balance creativity with structure and discipline
- Comfortable working in a fast-paced, start-up environment
- Strong stakeholder management skills across multiple functions
- Experience with store openings is a strong advantage
- Fluency in English, both written and spoken. Knowledge of additional languages is a plus
Why This Role
- Join Valiram, a leading luxury and lifestyle retail group in Southeast Asia with a strong track record of scaling global brands across the region
- Opportunity to launch and build Lindt retail in Malaysia from the ground up
