Overall responsibility for KGSO Malaysia Quality Management System. Ensuring compliance with Keysight Global, KGSO requirements, ISO/IEC 17025 and ISO 9001 standard.
Oversees calibration and testing procedures to maintain technical accuracy and compliance.
Acts as metrologist, ensuring adherence to industry accreditation and technical requirement.
Provides technical expertise in metrology, measurement systems, and laboratory operations.
Leads ETE (Equipment, Test & Evaluation) Management and Traceability, ensuring proper control over calibration and measurement processes.
Develops, improves, and implements quality policies, procedures, and documentation.
Manages monthly quality metrics reporting and drives continuous improvement initiatives.
Handles and resolves customer escalations related to calibration and quality issues.
Liaises with internal audit, customer audit and external accreditation bodies, ensures compliance with audit requirements.
Oversees the qualification and maintenance of the Approved Vendor List.
Qualification
Bachelors or Masters, with preference of study on Electrical Engineering
At least 5 years experiences relevant to operation quality management and knowing the general requirements
Possess sound knowledge on requirements under ISO 9001 and/or ISO/IEC 17025
Familiarity with statistical process control (SPC), FMEA, CAPA, and root cause analysis.
Knowledge of metrology principles, including Calibration systems. Knowledge in Measurement uncertainty will be a plus.
Adequate analytical, problem solving and presentation skills
