Life at U Mobile
We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.
At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.
Let's start your journey with an award-winning organization!
#UnbeatableCareerAwaits
Top Reasons To Join Us!
- Awarded For
- Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
- Bronze Winner in Cross-Generational Workforce Engagement (2024)
- Gold Winner for Excellence in Workplace Culture (2021)
- Comprehensive medical, dental, optical and insurance benefits
- Flexi working hours arrangements
- Staff Line & Device Subsidy
- Smart Casual Attire
- Child Parental Care Leave
- Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
- Special employee discounts for selected F&B Brands
Job Responsibilities
- Business & Solution Support
- Collaborate with Product Owners/Managers to understand business requirements and translate them into technical and functional specifications.
- Support in designing and implementing business solutions under the guidance of senior team members.
- Participate in requirement analysis, impact assessments, and functional testing activities.
- Technical & System Analysis
- Perform system analysis to identify process gaps, root causes, and improvement opportunities.
- Support system configuration, integration, and testing efforts across different modules.
- Maintain and update technical documentation for assigned systems or CRs.
- Solution Development & Automation (Hands-On)
- Develop and deploy automation workflows using Power Automate (Cloud & Desktop) to streamline operational and business processes.
- Design and build applications using PowerApps, integrating data sources such as SharePoint, Excel, and Dataverse.
- Configure and maintain JIRA automation rules, workflows, dashboards, and forms to improve team productivity and tracking accuracy.
- Support integration between systems through APIs or connectors within the Microsoft Power Platform environment.
- Conduct unit testing, troubleshoot issues, and ensure technical deliverables meet quality standards.
- Data & Reporting
- Build and maintain reports and dashboards using Power BI to support data-driven decision-making.
- Assist in data preparation, transformation, and visualization activities to provide business insights.
- Vendor & Stakeholder Coordination
- Coordinate with vendors on CR/project progress, testing, and deployment schedules.
- Track and report delivery status to stakeholders, highlighting risks and dependencies.
- Support in evaluating vendor solutions and verifying compliance with business and technical requirements.
- Project & Budget Administration
- Support in annual operating plan (AOP) tracking, CR budgeting, and project pipeline reporting.
- Support project documentation, scheduling, and governance processes.
- Continuous Learning & Improvement
- Develop working knowledge in core business systems such as CRM, Billing, and Digital Platforms.
- Stay updated on emerging technologies, especially in Microsoft Power Platform and automation tools, to propose improvement ideas.
- Contribute to process improvement initiatives and share best practices within the team.
About You
- Bachelor's Degree in Computer Science, Information Technology, Telecommunications, or related discipline.
- CGPA above 3.0
- 35 years of relevant experience in IT solutioning, automation, or systems development, preferably within the telecommunications or digital solutions domain.
Preferred Skills & Experience
- Power Platform Development:
- Hands-on experience with Power Automate (Cloud/Desktop), PowerApps, and basic Power BI reporting.
- Ability to design, test, and deploy automation workflows and low-code applications.
- JIRA Administration:
- Experience in configuring workflows, automation rules, dashboards, and custom issue types in JIRA.
- Familiarity with JIRA integration and reporting.
- System & Application Knowledge:
- Exposure to CRM, billing, or eCommerce systems and understanding of system integration concepts.
- Programming & Scripting:
- Medium proficiency in scripting or programming (e.g., Python, JavaScript, or SQL).
- Data & BI:
- Familiar with data visualization and transformation using Power BI or similar tools.
- Vendor & Project Support:
- Experience supporting vendor deliverables, project tracking, and documentation.
What's Next Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.
