Specialist, Renewal Sales (Mandarin Speaker)

Specialist, Renewal Sales

• The Sales Representative is responsible for demonstrating the value and benefits of our client's products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

Job Description Summar

• yThe Sales Representative is responsible for demonstrating the value and benefits of our client's products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers
• .Job Descriptio
• nWork within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunitie
• sProvide accurate weekly/ monthly/ quarterly sales forecas
• tMastery of product knowledge and technical understanding of services to assess client requirement
• sInitiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usag
• eManage external competitive pressures and handle objections to retain customers or win new customer
• sManage high volume of customer contacts through phone and email each day – majority of communication is outboun
• dWork with your team and management to provide a professional experience during all interactions with customers and prospect
• sMaintain the customer management system (CRM) to ensure all relevant data is capture
• dUndertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contract
• sWork with a team and report directly to a Sales Manage

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Additional Job Descripti

• on2+ years of experience working in a customer service or sales capaci
• tyPrior success in achievement of personal and team sales quota/goa
• lsExperience in high-volume calli
• ngExperience learning new technology and da
• taProblem solving skil
• lsExcellent knowledge of MS Office progra
• msExperience working with Salesforce.com or similar C
• RMExperience or willingness to work from ho