Store Manager

The Store Manager will be responsible for leading all the store operations, delivering key sales targets and KPI´s, and ensuring maintenance of the qualitative objectives set for the Sales point.

Leading an enthusiastic and experienced team, the Store Manager will be in charge of:

• Achieving and exceeding all qualitative and quantitative (KPI) targets for the store as defined by the company
• Ensuring all procedures, processes and actions defined by the company and Sales Managers are correctly implemented
• Maintaining exceptional customer service standards, and keeping an excellent relationships with our key clients (Client book maintenance and development)
• Stock control, cash management, sales forecasts and daily reports
• Recruitment, evaluation and motivation of the store Creating a cohesive team that works together to continually exceed the goals set
• Staff training and development (products/procedures/sales techniques) following the company policies and procedures
• Ensuring an accurate brand image, maintaining visual merchandising standards, maximizing product rotation, ensuring best sellers management, conducting regular inventories, etc. in store in line with the company standards
• Managing the staff schedule and rotation in order to ensure and maximize the revenue as well as the optimization of staff costs
• Guaranteeing that all safety and security standards are adhered to
• Setting and controlling all individual and store sales goals, KPI´s, and taking corrective action when necessary
• Acting as a principal contact point between the customer and the company, providing data to improve processes and adapt our services and product to the local consumers

RECOMMANDATIONS

- Minimum 5years retail management experience in fashion luxury brands.

- Have a proven track record in a fashion-forward and customer-orientation.

- Excellent communication and negotiation skills.