Technician 4, Process

At WD, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, WD is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that—our technology helped people put a man on the moon and capture the first-ever picture of a black hole.

We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital®, WD®, and WD_BLACK™.

We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world's biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, WD is fueling a brighter, smarter future.

Today's exceptional challenges require your unique skills. Together, we can build the future of data storage.

JOB SUMMARY:

The job involves supporting departmental objectives and daily testing operations, coordinating various processes to enhance specifications and improve quality and cost efficiency. Responsibilities include managing test cell processes, overseeing recipe setups, and improving product quality through early detection and failure analysis. The role also requires ensuring compliance with ISO standards and safety protocols, as well as assisting engineers with operational support and special projects. Continuous improvement in testing processes and quality systems is a key focus.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Support departmental objectives and daily test operations
• Coordinate Glide and TDS processes, including spec enhancement, process improvement, and special rescreen specifications
• Support continuous cost improvement initiatives related to test heads
• Support continuous quality improvement initiatives, especially analysis of customer returns.
• Drive continuous test process and quality system improvement (e.g. SMART Test, CAS)
• Coordinate Test Cell Controller processes, including recipe setup to meet product requirements and support engineering runs
• Improve product quality through early detection, prevention, and post‑test failure analysis
• Support continuous improvement of test quality, triggering systems, and media yield without impacting HDD performance
• Ensure all test process indicators, triggering limits, monitoring, and reaction plans are adequate and effective
• Verify, control, monitor, and propagate new processes and new equipment into PN Test
• Coordinate deployment and updates of test machine, robot, and tester software
• Assist engineers with daily operational support and special projects
• Ensure compliance with ISO standards, documentation, safety rules, and cleanroom protocols
  
  

REQUIRED:

Diploma or Advanced/Higher/Graduate in Engineering (Mechanical, Electrical, Electronics, Mechatronics or related field).

PREFERRED:

• 5-7 years working experience in a manufacturing environment, preferably in process development and sustaining.
• Familiarity with basic software troubleshooting.
• Ability to read and interpret technical documentation (process flow, circuit diagram)
• Understanding of failure mechanisms and ability to isolate, detect, and correct process issues.
• Proficiency in using MS Windows Software (Word, Excel, PowerPoint, Outlook) for reporting and documentation.
• Knowledge of safety protocols and regulations in a manufacturing environment (Lockout/Tagout, PPE usage).
• Experience with process troubleshooting.
• Exposure to statistical tools.

SKILLS:

• Hands-on experience with test machine, robot, and tester software
• Ability to coordinate and verify software propagation and version control
• Experience with Test Cell Controller systems, including recipe setup and validation
• Basic troubleshooting of software alarms, system errors, and configuration issues
• Ability to work with process data, logs, and reports
• Communication – Ability to explain technical findings clearly to colleagues, engineers, and supervisors.
• Safety Awareness – Knowledge and practice of safe work procedures in industrial settings.
• Teamwork – Effective collaborator across production, engineering, and quality teams.
• Adaptability – Capable of handling emergencies, unexpected breakdowns, and evolving technologies.
• Continuous Learning – Willingness to learn new machines, processes, and emerging automation technologies.
  
  

WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [Confidential Information] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Notice To Candidates: Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to WD Ethics Helpline or email [HIDDEN TEXT].