Transport Planning Supervisor - Linehaul, SPX Express (Bukit Raja, Klang)
Transport Planning Supervisor - Linehaul, SPX Express (Bukit Raja, Klang)
Shopee- Posted 19 hours ago
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Job Description
Job Description:
- Linehaul Planning & Execution: Plan and monitor daily linehaul trips, truck deployment, loading schedules, and route arrangements to ensure sufficient transport capacity and on-time operations.
- Trip & Transport Coordination: Manage end-to-end trip execution, including truck securing, vendor and driver coordination, trip creation, vehicle assignment, and operational follow-up.
- Vendor & Driver Management: Monitor vendor, truck, and driver performance against operational KPIs. Follow up on service gaps, attendance, vehicle availability, and compliance with operational requirements.
- Real-Time Operations Monitoring: Track truck arrivals, departures, and movement progress. Proactively identify potential delays and coordinate recovery actions or ad-hoc truck arrangements to minimize operational disruption.
- Stakeholder Coordination: Work closely with SOC, sortation facilities, FM hubs, SCM, DOP, transport agencies, and internal operations teams to ensure smooth linehaul execution and timely parcel movement.
- Operational Issue Resolution: Investigate trip delays, truck breakdowns, driver issues, and other transport disruptions. Coordinate contingency arrangements and escalate critical issues promptly.
- Special Operations Support: Coordinate dedicated transport requirements, including MEGA-SDD operations and FM Shunting pickups, ensuring scheduled departures, timely pickups, and parcel clearance.
- Performance Reporting: Maintain accurate trip records, operational trackers, and performance reports. Monitor service gaps, identify recurring issues, and recommend improvements to enhance efficiency and reliability.
- Peak & Ad-hoc Planning: Develop and execute contingency plans for campaign periods, peak volumes, sudden capacity shortages, and other unexpected operational requirements.
- Process Compliance & Improvement: Ensure compliance with linehaul SOPs, operational timelines, and reporting requirements. Identify opportunities to improve truck utilization, trip execution, and overall transport performance.
Requirements:
- Working Location: Bukit Raja, Klang
- Diploma or Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, or a related field preferred.
- Experience in linehaul operations, transport coordination, logistics, or supply chain management is an advantage.
- Strong coordination, problem-solving, organizational, and prioritization skills.
- Effective communication and stakeholder management skills, with the ability to coordinate across internal teams, vendors, and drivers.
- Ability to monitor multiple trips and resolve time-sensitive operational issues in a fast-paced environment.
- Proficient in Microsoft Excel or Google Sheets experience with operational trackers and reporting is an advantage.
- Adaptable, proactive, detail-oriented, and accountable for operational outcomes.
- Willing to work on a rotational shift schedule and support operational requirements outside standard hours when necessary.
- Working Pattern: 45 hours per week, rotational shifts additional working days or overtime may be required based on operational needs.
More Info
Key Skills
Operational Issue Resolution
Trip Transport Coordination
Vendor Driver Management
Special Operations Support
Real-Time Operations Monitoring
Peak Ad-hoc Planning
Stakeholder Coordination
Process Compliance Improvement
Linehaul Planning Execution



