Job Title: Warehouse Manager
Location: Shah Alam, Malaysia
Company: ParagonCorp Malaysia
Department: Supply Chain / Operations
Reports to: Supply Chain Manager
Job Purpose
The Warehouse Manager is responsible for daily warehouse operations, ensuring accurate inventory control, efficient order fulfillment, and safe, compliant warehouse practices. This role drives operational excellence, productivity, and service levels while supporting business growth.
Key Responsibilities
Warehouse Operations Management
- Manage day-to-day warehouse activities including inbound receiving, put-away, storage, picking, packing, and dispatch
- Ensure timely and accurate order fulfillment aligned with customer and business requirements
- Plan and allocate manpower, shifts, and resources to meet daily operational targets
Inventory Control & Accuracy
- Maintain high inventory accuracy through cycle counts, stock audits, FIFO/FEFO practices
- Investigate and resolve inventory discrepancies, damages, and losses
- Ensure proper storage conditions to maintain product quality and integrity
Team Leadership & Supervision
- Lead, train, and develop warehouse supervisors and warehouse staff
- Enforce discipline, productivity standards, and performance expectations
- Foster a safe, organized, and high-performance warehouse culture
Health, Safety & Compliance
- Ensure compliance with company SOPs, safety regulations, and local statutory requirements
- Conduct regular safety briefings, audits, and housekeeping (5S) initiatives
- Ensure proper handling of equipment, racking systems, and material handling tools
Process Improvement & Reporting
- Identify opportunities to improve layout, picking efficiency, space utilization, and turnaround time
- Support continuous improvement initiatives driven by the Supply Chain Manager
- Prepare and submit operational reports covering productivity, inventory accuracy, and service levels
Key Requirements
Education & Experience
- Diploma or Bachelor's degree in Logistics, Supply Chain, Operations, or related field
- 58 years of warehouse operations experience
- Minimum 23 years in a supervisory or managerial role
Technical & Functional Skills
- Strong understanding of warehouse operations and inventory management
- Hands-on experience with WMS / ERP systems and barcode scanning
- Familiarity with warehouse KPIs (order accuracy, picking rate, inventory accuracy)
Leadership & Soft Skills
- Strong people management and on-the-floor leadership capability
- Good problem-solving and decision-making skills
- Able to work under pressure and manage tight deadlines
Preferred Qualifications
- Experience in FMCG, retail, consumer goods, or manufacturing
- Exposure to 3PL or multi-warehouse environments
- Knowledge of 5S, Lean, or continuous improvement practices
