digital outreach channels (WhatsApp, Email), Sql, project management, dialing strategy, legal escalation, skip tracing, collections strategy design, channel sequencing, settlement programs, BPO vendor sourcing, Contract Negotiation, debt restructuring platforms, LINE, auto-dialer deployment, Viber, Sms, commission model design, performance management

Contingent labour vendor management system (VMS e.g. Fieldglass, Beeline, Supplier Management, Programme Management, Communication and change management plans and campaigns

Program Manager, project management, Vendor Management

IT General Controls, Internal Controls, Aca, risk-based audit planning, internal audit standards, Operational Risk, Corporate Governance, Accounting Principles, audit and assurance methodologies, ACCA, application controls

Change Management, Cost Management, Planning, Scheduling, Performance Analysis, Risk Management, Project Controls

Cloud Security, Google Cloud, Iso 27001, User Access Management, Azure, AWS, Compliance, Internal Controls, Security Roles Provisioning, itgc, ITAC, Risk Assessments, Oracle SCM Cloud, Oracle HCM Cloud, Cobit, nist, Sox, Oracle ERP Cloud

Workday, Successfactors, Process Improvement, Vendor Management, Digital Enablement, People Data Governance, Payroll, HR Systems Optimisation