Conflict Resolution, Multitasking, Active Listening, Time Management, Technical Support, Problem Solving, Email, Chat, Out Bound Calls, In bound calls, Customer Service

English, Mandarin, Knowledge of insurance or family takaful, Crm Systems

E-commerce customer service, Basic bookkeeping, Document Control, Data Entry, Order processing

Slas, Financial Markets, Customer Service, Coaching, Customer Support, Equities, Understanding of CS KPIs, Knowledge of stocks, Trading, Service Quality, Escalation-handling, Mentoring

Quality assurance, Customer service, phone etiquette, Cross-selling

Ms Excel, MS Powerpoint, Problem Solving, Ms Word, Negotiation, Customer Service, Presentation, Communication

Customer Experience, CRM, Service Excellence, Banking Operations

Time Management, Problem-solving, English Communication, customer service, Complaint Handling

Customer Service

Technical Skills, Customer Service Management system, e-commerce, zendesk