AI-enabled commercial tools, NDC APIs, workflow automation, generative AI analytics tools, automated booking workflows, GDS platforms

project management, security training, vendor management, marketplace integrations, security governance, server systems, Disaster Recovery, Vinculum OMS, Infrastructure Projects, access controls, user account administration, business continuity, cybersecurity tools and technologies, cloud computing platforms, Wms

testing practices , Integrations, Business Rules, Workflows, Javascript, Client Scripts, Ui Policies, automation, Cmdb, transform maps, IntegrationHub, script includes, access controls, catalog items, record producers, data policies, Source Control, Flow Designer, CSDM, SOAP APIs, deployment governance, ServiceNow development components, update-set disciplines, assignment and routing logic, Glide APIs, import sets, ServiceNow ITSM, approval workflows, notifications

Servicenow, ITSM Tools, ITIL 4 Foundation certification, Knowledge Management, ITIL 4 Managing Professional or equivalent service management certification, Jira Service Management, Service Management

Microsoft Office, Fire Safety, Access Controls, Structured Cabling, Building Management Systems, Security, Cabling solutions

revenue operations, Salesforce, AI-assisted workflows, modeling skills, growth strategy, CRM tooling

automation, operations excellence, CRM ticketing systems, Process Design, AI copilots, automation using CRM workflows, AI workflows, internal scripting

contract lifecycle management , control design , Sow, Slas, BPM authoring, Transfer Pricing operations, E-signing tools, Audit-ready documentation, Intercompany recharges, Excel modelling, Sop, Governance reporting, CRA workflows, Coupa or equivalent procurement systems