Key Responsibilities
JOB DESCRIPTION
Risk & Control Management
- Support implementation and enhancement of governance and control frameworks across operational processes.
- Perform risk assessments, control reviews, and gap analysis to strengthen operational integrity.
- Monitor remediation actions and escalate overdue or unresolved issues where necessary.
- Support governance reporting, management updates, and audit engagements.
- Proactive in identifying emerging risk and escalating issues promptly with clear impact articulation
e-KYC, Reporting & Operational Integrity
- Conduct manual verification as per internal policies, regulatory requirements, and governance standards while supporting continuous improvement and operational integrity initiatives.
- Oversee governance and control activities relating to e-KYC operations and reporting processes.
- Ensure reporting accuracy, completeness, and timeliness in line with established standards and requirements.
- Oversee and drive end to end management of LED and CIM – Monitor operational incidents, anomalies, and process breaches, including coordination of follow-up and remediation actions are sustainable where issues are completely addressed
Third Party & Outsourcing Governance
- Support governance and monitoring activities relating to third-party service providers and outsourcing arrangements.
- Conduct due diligence, onboarding governance reviews, stamp duty and periodic monitoring activities.
- Oversee and drive end to end management of LED and CIM – Monitor operational incidents, anomalies, and process breaches, including coordination of follow-up and remediation actions are sustainable where issues are completely addressed
Stakeholder Management & Continuous Improvement
- Collaborate with stakeholders across Business, Operations, Technology, Compliance, Risk, and Audit functions to drive governance effectiveness.
- Provide practical governance guidance and support issue resolution across initiatives and operational processes.
- Drive continuous improvement initiatives to enhance governance processes, controls, and operational efficiency.
Qualifications
- Bachelor's Degree in banking, accounting, information systems or related field.
Relevant Work Experiences
- Minimum 3-5 years in risk management, governance, compliance or audit with financial services.
- Strong exposure to digital banking / payment ecosystem
- Strong exposure with regulatory and audit engagements
- Strong ability to drive cross functional stakeholder alignment
Competencies / Skills
- Strong understanding of :
- Digital banking risk (technology, fraud, operational, third party / outsourcing, e-KYC)
- Control design and governance frameworks
- Familiarity with RMIT, Outsourcing/TPRM, eKYC and Cloud
- Ability to translate assessments into a clear view of actual risk exposure and control effectiveness
- Communications and writing skills
- Strong ability to produce structured, audit ready documentations and reports
- Ability to communicate effectively with senior stakeholders.
- Execution and ownership mindset
- Strong discipline in follow throughs, issue closures and project timelines
